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4.9

Based on 430 reviews

Truuli

4.9

Rochelle K

20:24 09 Aug 22

My agent Nana made this process seamless and worked diligently and efficiently despite a few let downs from prospective renters, to find someone suitable. Truuli provided a highly professional service which exceeded my expectations. I look forward to working with the team again in future.

Anjay H.

15:23 02 Aug 22

Ryan has been incredibly supportive and helpful and I can’t thank him enough for his patience during a very frustrating and stressful process.

Louise T.

12:01 01 Aug 22

Akuwa was knowledgeable about the property and the area, even giving directions to get out, as I had no idea where I was going! Made viewing easy

Maria F.

17:14 29 Jul 22

Truly first class service from Truuli Estate Agents. From the moment I met with Leigh Thomas from Truuli for a property appraisal to sell my house I was impressed with his professionalism. I did not sell without any downs but Leigh was always there to keep things on track. I completed on the sale today I am happy to recommend Truuli.

Kili jean C.

13:36 28 Jul 22

Since we moved in our property ,Nana Akoto from the Trulli Centrale Branch has been helpful and supportive when we need him .Well done Nana.

Hafsa M.

17:59 27 Jul 22

We had a wonderful experience with Nana Akoto, head of the lettings team.After being let down by a renowned agent, Nana worked quite literally round the clock in helping us secure ideal tenants for our property. He is always contactable for advice and guidance and willing to share his vast expertise. The experience has been Truuli great.

Athmikan T.

13:00 27 Jul 22

Leigh Thomas was extremely helpful.Help me to guide through the process very quickly and efficiently.

Shem O.

11:07 26 Jul 22

Thanks to Leigh Thomas, I got a great service and speedy turnaround. Got a competitive offer within 2 weeks of putting the house on the market! I would highly recommend this company and Leigh to both sellers and buyer’s alike. He diligently guided me all through the process.

Louise C.

11:40 25 Jul 22

Leigh has been great throughout my selling experience. I struggled through my first attempt to sell but Leigh stuck with me after I went back on the market and am pleased to now have a buyer! Leigh and the whole team at Truuli have been very friendly and guided me through the process and I hope for an easy and successful completion in the coming months.

James Le G.

16:44 23 Jul 22

I bought my first property through Truuli. It was all a very smooth process and positive experience, with great service from Ryan.

Catherine B.

15:29 22 Jul 22

Excellent experience with Ryan, always so positive and upbeat while also being very real and honest.Pleased to have exchanged on my property today, go and enjoy some well deserved beers this weekend Ryan!

Harriet T.

21:39 18 Jul 22

Matthew, Matthew, Matthew Keddo what to say about Matthew……Can you spot when someone has passion, Drive and focus? Well all of those qualities emanate from Matthew Keddo daily and even all can see Matthews drive, see his Focus and know that he is passionate about his work.Let me take you back to our first encounter with Matthew...… A letter was posted through our door andMyself and had a read. The letter spoke on an estate agent in the area called Matthew who is viewing a property on our road and if we are interested we can contact him for a free evaluation of our house.Me and my mother looked at each other and thought, hmmmmm who posts a letter through your door claiming to be an estate agent? This must be a well planned burglar (hahah)Long story short a month went by and my mum finally decided she was ready to sell the house, so we remembered the “dodgy letter” from the man and company we have never heard of before, I called Matthew ( after googling to see the legitimacy of Truuli) to see if it was still ok for him to come and evaluate our house and it was the BEST decision we have ever made.Already from the phone call I new Matthew’s Vibe was unique. He wasn’t a corporate worker ant coming to sell our house just to add to his success chart, He was coming to get to know his clients, get to know the memories and stories formed in the property and get to know us and why we have decided to take this leap and move.Matthew came very quickly and he came with his 2.1 dissertation on our house and area. He came with other properties in the area and he came with his true and honest opinion. Throughout the house sale Matthew has been available all hours of the day and night and also never left us even when the sale of the house moved on to other agents ( solicitors ect) Matthew has kept us informed throughout and given us advice and support even when his job was finished.I cannot recommend anyone else on this planet that can love your house better than you did over the years and sell it on to another person to live in and make memories. It’s rare to find someone who doesn’t see their work as just a job but sees it as, communication, kindness, care and 110% authentic and unique customer service skills.I cannot thank Matthew enough for what he has done for my mum and my family. All expenses paid trip to the Maldives on me Matthew!Thank you again and all the best in your future endeavours.Harriet and Pearl

Darwin F.

17:12 18 Jul 22

From the outset I have nothing but high praise for Leigh and his staff in dealing with my property sale. Communication is vital in this process and I can assure anyone that I have been kept in the picture throughout.Also the knowledge displayed by Leigh concerning my sale from valuation to buyers attitudes has been second to none and developed a trust which has led me to recommend others to utilise his services

Thuva M

15:18 18 Jul 22

Matthew Keddo has been very helpful in finding our first home 😊. Keep up the good work!

Eliot P.

12:17 18 Jul 22

I was in contact with Seth from Truuli.Great experience. Very professional, kept in contact with useful information at each stage and helped chase some of the other parties in the process to keep driving the process forward.

Nathan A.

14:04 15 Jul 22

Selling your home can be quiet a daunting task especially when it’s your first. However I am pleased say that due to Ryan Morgan’s efficiency and communication at all times, the experience was extremely straight forward. I’d like to say a massive thank you to Ryan & the Truuli team

Joe I

04:57 15 Jul 22

Ryan has delivered everything we had hoped for. We had seen already from local sold-prices that Truuli were achieving the best prices in the area, and we wanted to meet the man behind the numbers. We saw 3 different agents and Ryan stood out above the others just by being honest, straightforward and ambitious with what he wanted to achieve. We’ve had a really tricky transaction and Ryan has had to deal with us at some real highs and lows. Always professional no matter how much I’m swearing on the phone (my apologies). If you’re thinking of selling in Croydon, save yourself some time interviewing agents. Just call Truuli.

Chelsea P.

11:51 14 Jul 22

We had an amazing experience with Truuli from start to finish. Everyone was so friendly and helpful especially our agent Ryan who has fantastic knowledge regarding the current housing market. Ryan was a pleasure to work with and made the sale of our house as smooth as possible with nothing being to much time or effort for him, he truly is a great asset to Truuli. Ryan was very proactive in finding us a buyer after only a few viewings and communication was excellent throughout. We couldn’t recommend this estate agents enough and we will be sure to come back in the future. I urge everyone looking for an estate agents to get in contact with the team! Thank you Ryan!

Szymon P

19:52 12 Jul 22

We had an amazing and easy experience securing our flat. Akuwa was fantastic at presenting the property and allowing us to view and take our time without any pressure. She was also very knowledgable and was able to provide answers to all questions we had along the way. She was and still is always available and very polite even when we ask a ton of questions. Overall a true proffessional who helped us get the property we wanted most! We could not recommend enough! Thank you once again!

Jacqui J.

15:06 12 Jul 22

Prospect of selling my home was very daunting. Leigh was amazing! Explained everything clearly and literally held my hand through the whole process.Very happy with the efficient & friendly customer service received with Truuli. Would (and have) highly recommend their services.

Veronika K

10:26 12 Jul 22

Very positive experience. I did a few viewings with Akuwa Arhu, who was absolutely lovely and helpful, and had suggested a number of properties in advance. I immediatley found a flat I wanted to purchase and my offer has been accepted by the seller.

Jamaal B.

18:31 11 Jul 22

Really helpful team at Truuli. The agent who assisted us Akuwa was really responsive and helpful and gave good advice for our purchase. Really happy with Truuli & especially Akuwa

Martina O.

15:27 11 Jul 22

Efficient and smooth process and communication.

Umair A.

15:22 11 Jul 22

Mr Leigh Thomas, Very professional, kept me informed all times. Great estate agents , would recommend them anytime.

Anton S.

08:35 06 Jul 22

I have been looking for over a year. No agents gave me time or help. Mr Leigh is different. He took time and effort and found ne my dream property. Very honest and open with me.

Harold A

13:17 05 Jul 22

Michael and the team helped us sell a 1 BR in Crystal Palace.Unfortunately there were multiple bumps in the road, which has nothingto do with Trulli, but they helped overcome each obstacle and assistedmassively to get the sale across the line. Mike has a serious wealth ofknowledge about property sale, surveying, conveyancing, solicitors etc i'mpretty sure he can do those jobs full time too. The whole process washandled well and we got constant viewings through the door andfeedback from all them about their experience. We cannot fault theservice so would strongly recommend them if you are deciding who is upto the task - pick Trulli! Many thanks Mike and Team

Khalid K.

07:39 05 Jul 22

When I decided to sell my house in March this year, I wanted to go with the prominent high street estate agents. My parents who had sold their house just under a year ago said that they were not completely satisfied with the service they received from one such estate agent. They advised me to try Truuli, simply because they had noticed some "SOLD" boards in the surrounding areas. I contacted them, Seth Opong came to value my house. The valuation, he came up with was at the higher end of the market, but I went with that. I found Mr Opong, very professional and friendly. While the house was on the market he kept me informed at every stage of the progress. He got us an offer within three weeks and the property was sold with in four weeks of us getting the offer.Though Truuli charged a commission which was slightly higher than what others offered me at that time, I felt it was worth the extra bit considering the service we got. I would certainly recommend Truuli, if you are selling in and around Mitcham. Thank you Truuli and thank you Seth for your services.

stefania K.

07:29 02 Jul 22

Excellent service from Seth.Extremely pleased with how friendly, helpful and enthusiastic Seth has been throughout the buying process.He was always ready to answer our questions and made himself available even at very short notice.I highly recommend Seth

Susan A.

08:52 01 Jul 22

Nana has been really amazing and professional! I would recommend him to my friends and family!

Richard B.

11:03 29 Jun 22

Michael Anthony at Truuli was attentive and driven from the outset, going above and beyond to bring in positive viewings. He worked hard to find us a buyer and made the process feel straight forward for us. We initially used Michael as part of a dual estate agent listing, and it was quickly evident that Michael was bringing in more interest and working much harder than the other agent, evidenced by his ability to find us a buyer quickly.Since accepting the offer, Michael has been regularly in touch with updates and proactively working with all parties in the chain to move things along in order for us to exchange and complete to the timeline we initially agreed. On a personal note Michael is friendly, professional and always happy to help and we have been very satisfied with his representation on our sale. We would highly recommend him.

Yvonne R.

12:43 28 Jun 22

After a disaster with my first estate agent it was a delight to work with Seth as my new agent. My property was sold within weeks. I cannot how happy for the service they provided. When my removal company let me down, Seth came to my rescue. I would highly recommend Truuli. Thanks for your help and support.

Rubee R.

13:01 23 Jun 22

I am a fairly new landlord and having received a rather mediocre management service from a different agency I was a little anxious. Well, my fears were unfounded because I can honestly say that my time with TRUULI has been great and this has been down Nana Akoto! From our very first conversation he made me feel at ease and instilled confidence in me with his knowledge and vast experience in the property industry. His attention has been exceptional and actually made me feel as though I was a priority - never an afterthought! He has provided sound advice when I needed it and has been extremely attentive to my requests and queries and has always presented a solution to problems. His manner is warm and friendly yet professional!! Just fantastic!!I would definitely recommend Truuli ⭐️⭐️⭐️⭐️⭐️

Iris

11:28 22 Jun 22

Best decision I’ve made to have gone with Truuli. We instantly got offers on our house and with it being on the market for no longer than two weeks, It got sold. Fantastic job with a team of great personality, especially Michael whom has been phenomenal on selling the house and advising us every step of the way.My neighbour has an identical maisonette to mine with the same conditions and as she put her property up she not only sold in a few months but sadly she sold it for much less as she went for another estate agent. While I sold it under two weeks for thousands more and that’s only because of how skilled and phenomenal Truuli is at what they do. I wouldn’t have sold it so quick and got the offer I did (which I’m very happy with) without the help of Truuli.I’m very grateful to have had Michael dealing with the sale of the house, great personality. I often joked with my friends and said “Michael is so good he can sell my house back to me”. I’ve met many estate agents but never one that came close to how professional, skilful Michael and the team are.I can ensure you that if I ever need an estate agent, I will always come back to Truuli. I don’t care if I’m in Scotland. I will always ask Truuli first.Thank you to Michael and the team for everything you guys have done for me.

Simon “VEEN” M.

15:25 16 Jun 22

Seth did an utterly outstanding job selling my flat. He went above and beyond what I expected of my estate agent and would recommend him for to anyone trying to sell.

Zakia I.

16:10 14 Jun 22

Great experience using Truuli, the staff were timely and prompt in dealing with my enquiries. Leigh Thomas in particular was very helpful and knowledgeable on property in the local area. I would highly recommend Truuli.

Ophelia N.

10:16 13 Jun 22

Nana Akoto of Truuly Estate agent is an amazing guy, very understanding when it comes to the Landlord and the tenant. he tries to get the best deal for both parties.He is what you will simply call a professional and a gentleman at work. keep it up.

Leon R.

03:12 03 Jun 22

Truuli truly surpassed and exceeded my expectations. My mother's property was listed with a well known agent in the local area who did not market the property well at all. Seth listed and marketed the property very well, and an offer was accepted at asking price within 3 weeks. Seth kept my mother up to date along the process. It was very smooth although the buyer dragged their feet a little however this had nothing to do with the service provided by Seth and Truuli. I can't recommend Seth, Lee and the Truuli teem enough. Thanks for getting the deal done.

will S.

12:20 29 May 22

Found our dream apartment in Crystal Palace and Nana from Trulli was fantastic. Very informative, got everything done efficiently and provided a great service.

angela S.

14:05 27 May 22

i founnd nana very responsible polite and helpful agent for the lettings thank you

Kim R.

08:35 27 May 22

Very professional service, quick, efficient and Nana, the agent was great with keeping us up to date and answering my many queries!I hadn’t used Truuli before - I was very impressed and would highly recommend!Thanks again!

natasha K.

09:20 26 May 22

Many lettings agents would have rushed through processes and procedures of securing a place but with Truuli Letting & Estate Agent, Nana Akoto he has the time, patience and honesty in assisting one with their house of choice. He also portrays and establishes certain virtues and effectiveness towards work; making him an asset to the company. Emphatically speaking, I can boldy vouch for his top-notch customer driven experience and performance. I highly recommend Truuli Letting& Estate Agents and Nana Akoto because they go the extra mile to satisfy customers regardless of any occurrence(s).

Andrea L.

16:16 25 May 22

I cannot recommend Truuli Estate Agents enough. My experience with them has been first class. I was put in touch with Leigh Thomas through a friend and I was not disappointed. We received multiple offers within weeks of Truuli taking on our property which ultimately resulted in Leigh helping us to secure a cash buyer. During the sale process EVERY phone call or message I left was answered and responded to promptly. Leigh was personable and empathetic with every query and concern we had. Despite the many set backs and complications with our sale process (which were out of his control), he did his utmost to resolve things quickly, chase other parts of the chain, and provide the same efficient personal and professional help to others involved (including solicitors!) to clear blockages. The excellent customer service did not just stop there. Akuwa, Pharell and all other team members I dealt with gave the same level of excellent care and attention to detail in their work. If you’re looking for Estate Agents who can get the job done AND genuinely care about their customers, then please call Truuli without hesitation.

Chandni P.

12:29 24 May 22

I have recently been viewing some properties through Truuli. Akuwa Arhu has been my expert and has done a fantastic job. She seemed genuinely interested in me and was very helpful with all the questions I had as a first time buyer. Thanks Akuwa.

Christina L

20:40 18 May 22

John H.

08:34 25 Apr 22

I tried to sell my property using Barnard Marcus, the estate agent was very lazy and appeared not to want to sell the house. I received a hand written note from Ryan advising he would love to help sell my house. I can't recommend Truuli enough everyone I spoke with was very professional and kept me up to date with all the viewings. ryan seemed to great joy in selling my house and was very happy with the timeframe it took to sell. I would definately use them again.

Ajmal S.

08:14 22 Apr 22

Seth from Truuli was brilliant from start to finish.Very welcoming when we first arrived for our viewing, in contact with us during the process and was first to congratulate us upon exchange, even before our own solicitors!Would definitely recommend to anyone.

Tom S.

20:42 20 Apr 22

Recently sold through Truuli after a protracted sale as a result of EWS related drama. Ryan in particular is a very likeable chap and very easy to build a good relationship with. Took feedback well, was reliable with comms and always on time for viewings etc. Always came across as honest, hardworking and professional. Whether by skill, luck or good judgement, he managed to keep our buyer onside throughout the process from Nov to April and got us through to completion. Very much appreciated and would happily deal with Ryan and Truuli again.

Patricia R.

21:53 16 Apr 22

Truuli outstanding!The sale of my home turn the pandemic dragged on longer than I'd hoped for due to a long chainSeth at Truuli always went above and beyond his remint to ensure that all parties were aligned and assured. he skilfully navigated the chain communicating with solicitors, buyers and vendors when needed We could not have done this without him!I would recommend Truuli to anyone who needs great communicators, skilled sales team and a safe pair of hands!

Nelly L.

13:19 14 Apr 22

Best of the best, I highly recommend him to anyone looking for properties👍

Lizzie A.

14:26 09 Apr 22

Ryan was fantastic throughout the whole process. He was great at communicating with everyone involved in the sale process and keeping things moving, always prompt to return calls and always had solutions to ensure the sale went through as quickly as possible. As a first time buyer and new to the process, I'm very grateful to Ryan for guiding me through it all so well.

emily E.

08:16 08 Apr 22

Truuli provided an exceptional , professional service from the start. Nana was extremely helpful, efficient and secured tenants for the property within a matter of days. Their rates are competitive compared to other standard estate agents as well. I would whole heartedly recommend Truuli to any existing or prospective landlords,

Giles M.

11:14 07 Apr 22

Absolutely incredible team when it came to selling our house. Seth was extremely knowledgeable and such a nice person which helped hugely when greeting potential buyers. His local knowledge really helped sell the house as well.Could not recommend enough!

Maureen B.

08:51 06 Apr 22

DW Wood A.

08:02 06 Apr 22

Ryan and the team have been amazing. The valuation was the highest we were given but Ryan was confident we could achieve it, which we did. Ryan suggested an open day, which worked well as it meant we didnt have to get the flat ready for viewings on multiple occasions. Our flat sold after the 1st open day, 1 week after being listed! We complete next month and post sale, Ryan has still been involved, helping us through the process and following up when needed. I would highly recommend Truuli and would use them again.

Godwin N.

12:01 05 Apr 22

Truuli is the best agency,I got my 3bedroom house with no stress.Nana yaw is soo incredibly,humble and truthful and trusted gentleman.he did help me alot.infact he did what I wasn't expected.through him my family is happy now..thank you very much Nana yaw

Cami M.

10:10 05 Apr 22

Thanks Truuli ,especially Michael Anthony for selling our house, professional and friendly,.

Kris “TZA” D

11:25 31 Mar 22

As far as I'm concerned, there is only one estate agency in Croydon, and that's Truuli. And if you wanna pick the best agent, that's Leigh. So if you wanna buy or sell, don't look anywhere else.

Anujit D.

16:22 29 Mar 22

It was a great experience with Truuli. Nana from Truuli really helped us in finding a home and answering all our queries patiently. We recently moved to London. Nana was extremely helpful and a nice person.

K& M G.

16:27 28 Mar 22

Nana Akoto was very professional and superb in his communication and providing updates to us. He was reassuring and made the whole process, flawlessly simple. He was super quick with the Letting. He was fantastic. Thanks once again for helping us

Sean A.

14:50 28 Mar 22

We recently sold our house through Trulli and were delighted with our decision to do so. Ryan and the team were with us every step of the way and were able to find us a proceedable buyer within just four weeks of our first meeting (as we needed a quick sale). Their communication was great and they were very attentive throughout. Would certainly recommend.

Del W

13:34 28 Mar 22

After being with another estate agent since October 2021 we had a buyer after 3 viewings. It went very quiet and there was little communication.Our buyer pulled out at the last knockings so we contacted Truuli.Leigh Thomas came to visit us and was very open and honest. Within a week they sold my property after 10 viewings and 6 offers.This is TRUULI an amazing service, best Estate agent ever.Do not wait, get straight on line if you want your property sold quick and for a good offer.So glad we met you Leigh Thomas. I will now recommend TRUULI to everyone.Donna

Emmanuel A

21:00 27 Mar 22

We bought our current house in Streatham through the Truuli estate agent. Seth was brilliant. Would highly recommend using this agent as we would never have gotten our sale through this year if we hadn’t. Completed on the 18th March 2022 and made it through!

Joanne A.

20:33 23 Mar 22

Truuli were highly professional throughout and we greatly appreciated their diligence and courtesy. We recommended Truuli's services to one of our neighbours, who also secured a swift sale on their property and would not be hesitate to refer others too.

Leah M.

16:12 23 Mar 22

From the start to finish, we have received a professional service all round from Trulli. We had placed our property up for sale with another estate agent and found their service appalling. As soon as we contacted Trulli, our main contact Leigh had got the ball rolling and sold the property within a few days of meeting. Very impressed! Leigh kept us up to date throughout the process and most importantly guided us with our next steps! I highly recommend Leigh and the Trulli team and cannot thank them enough

Andy N.

15:23 22 Mar 22

I recently used Truuli to sell my mum’s property. Leigh Thomas and his team were amazing. He was there to assist us through the process and relieved all our concerns. I’ll be recommending Truuli to my family and friends!

Asif H.

08:39 19 Mar 22

WOW!!! Truuli have been superb! Had my property for sale with another agent which didn’t sell for months. Leigh reached out and was absolutely certain he could sell my property within weeks which he did! Everything he promised and said was all true and wasn’t your usual typical estate agent talk. He was very honest and went the extra mile.Thank you very much for everything Leigh and team Truuli

faqir R.

17:17 18 Mar 22

the best estate agent, Michael Antony has been amazing , professional, friendly and knowledgeable, there is no comparison locally for the job he has done, thank you for selling our flat......

Jenelle S.

13:17 16 Mar 22

Leigh is a 7* top-notch estate agent who has been very supportive and on the ball throughout my whole process. This is the best experience I have had with an estate agent and he makes prompt follow-ups, gives regular updates and sees tasks to completion.

Kathryn M.

12:07 16 Mar 22

Truuli have been fantastic and so accommodating. When I found out I was pregnant and wanted to defer the selling process until a more suitable time, there was no issue and we picked right back up from where we left off when I was ready to go to market. Michael has been friendly, honest and kept me up to date with everything. We had multiple offers in a matter of days for a price we are really pleased with.

Tara O.

10:00 15 Mar 22

I have experienced other estate agents but no one is like Leigh Thomas from Truuli. From start to finish a professional and friendly experience. I would highly recommend this team and Leigh if you want your house sold stress free. Champion service and I highly recommend. Honest, reliable, efficient .

J K.

14:16 10 Mar 22

It has been a great experience at Truuli! I have had the best and most patient estate agent, Leigh, to help me through and who's honest and unbiased opinion I have come to value. I really appreciate you help Leigh! You are a Star!

Teresa C.

16:35 09 Mar 22

Teketel S.

11:06 08 Mar 22

Ryan has been a great help and exceptional.

Luisa Del M.

21:59 07 Mar 22

Ryan was fantastic and very professional!

Anne J.

13:56 06 Mar 22

Leigh has worked very hard on behalf of my parents. After a very long and stressful sale with another agent which fell through after 6 months Leigh has managed to get their property sold at a higher asking price and with contracts exchanged in just under 5 weeks. He has been on hand with the process from initial meeting through all stages to completion. We are very happy with the service and relived to have reached this point.

Vanessa N.

15:26 03 Mar 22

We recently sold our house through Truuli and are very pleased that we chose them. Ryan was friendly, helpful and professional. He guided us through the whole process and was very proactive in finding potential buyers and marketing our property. Communication was excellent throughout. Don't be put off if you haven't heard of them before, their service is tonnes better than the big national chains.

Phil N.

20:54 02 Mar 22

Talking with any of our neighbours about Truuli, the conversation would always start the same. "No, we hadn't heard of them either", but as a number of houses in our road had tried to sell using other Agents, with most ending in disappointment, and the fact that a house opposite us had a Truuli board in front of it with the word SOLD, we thought we would give them a try. Boy are we glad that we did, it was our best decision ever. Right from the start they were totally on the ball, professional and friendly. Our first weekend of viewings happened before our house was even up on their web site. They took care of the viewings and kept us informed all the way, plus we had use of their buyer's portal for information exchange as well as regular end of week update phone calls.After the second weekend of viewings we had an offer for the full asking price. We mainly dealt with Ryan, who is an absolute legend, and made sure we got the very best market price for our house. Cheers Ryan, cheers Truuli.

Dan A.

14:00 01 Mar 22

Have been using Truuli (Ryan) for our first house purchase. Service and engagement has been great. Always available and really helpful.

Abe D.

21:24 28 Feb 22

My experience with estate agents in the last 30 years has never been good, that is why I have dealt with all transactions on my own as a private individual without using agents for many years in all property transactions. This time as things were pressing I found Ryan Morgan from Truuli Estate Agents. From the first week he took the property it went like a bomb… We had it advertised with another agent Martin Co for 3 months and only had two viewers with them. Within a week Ryan produced a parade of people coming to see the property every day almost, I lost count of how many but it was an incredible amount of viewers, but we only needed one buyer and one buyer finally we found. All these went on under pandemic restrictions, winter term and all the possible eventualities in a hard selling market for flats. Ryan Morgan was not only efficient in his job of finding a buyer but he went out of his way to cheer you up and reassure you in moments that we thought all was lost and believe me we had lots of those moments not just related to the property market but personal reasons too. So here we have an Estate Agent, Ryan Morgan, who was not just dealing with a sell but lots of unexpected issues that went on… His humane and warm touch has been a blessing in such hard times and I hope many of the robot, automatic service, read from screens repeating like a parrot estate agents we find all over can take a lesson from Mr. Morgan…Thank you Ryan for all your hard work and kindness. I shall definitely contact you in the future for any property dealings and I hope you never change.

Janet N.

16:56 28 Feb 22

I have been using Truuli and the agent was Leigh Thomas who sold my property, and from the beginning he has been very professional they have guided me through the whole process and I could not recommend them more highly. I give them 10 out of 10 for conduct and professionalism and would use them again for any other work. Janet

Isobel

14:34 28 Feb 22

We recently purchased a flat and the seller used Truuli. The estate agent we dealt with was Ryan. He was friendly and knowledgeable, and always got back to us quickly with any questions we had no matter how long the list or how unusual the question. He made the whole process go smoothly and although we were the buyers in this case we will definitely want to have him as our estate agent in the future should we need one.

Michael G.

13:41 24 Feb 22

I would like to express my sincere thanks to Michael Anthony for all his help in selling my flat. Michael's dedication and work ethic is outstanding and he arranged more viewings and a higher asking price than other estate agents combined. I am delighted with the service.

Becky M

09:43 24 Feb 22

I have recently sold a property with Truuli. Ryan was fantastic throughout the process; he was easy to communicate with, provided feedback promptly after viewings and his knowledge of the local market helped us to secure a sale quickly. He went above and beyond at all times, and I'd be more than happy to use Ryan and Truuli again in the future.

Henry

08:46 24 Feb 22

Having used a few estate agents in the area safe to say Trulli were comfortably the best, getting us a sale quickly and supporting us through the process. Ryan was just what we needed, easy to communicate with throughout and a joy to work with. I wouldn’t hesitate recommending Trulli.

Rico B.

13:16 22 Feb 22

I used Truuli to let my house and found a Tenant very quickly and got the figure we was after without any drama whatsoever. Nana especially made this Stress free. Thanks again and good luck in the future. Definitely will recommend

Shante N.

17:25 16 Feb 22

Fantastic professional service. Nana found our tenants in just 3 weeks! Very efficient, great communication. Thank you so much!

shazia N.

09:14 16 Feb 22

Hi I am very pleased and very happy for the service they provide especially thaxx to akhuwa she was very helpful and very polite definitely recommend her to my colleagues as well once again thaxx to the team ..

Dennis B.

14:54 15 Feb 22

Very quick response with offers to the initial request. Very friendly and quick to show us the place. Good expertise of the property.

Flower M

19:02 12 Feb 22

Steph P.

12:07 11 Feb 22

Great experience, Ryan really helped us with the purchase of our new home 😊

Simran U.

17:55 10 Feb 22

We have recently sold our flat using Truuli. Our estate agent Seth Oppong has been amazing since our first meeting and has gone above and beyond our expectations. Truuli provided us with a stress free experience of selling our flat and we would highly recommend reaching out to Seth if you are looking to sell or buy a property. Thank you so much Seth and Truuli for all your hard work.

Стас Г.

12:40 10 Feb 22

Great work by Ryan. Very organized. Always answers/returns calls. Overall good experience from start to finish.

Romana K.

16:15 09 Feb 22

Great service from Nana, very helpful and friendly. Would definitely use again and recommend to others!

Mrs Pee Edwards (Mrs P.

15:57 09 Feb 22

Working with Mr Leigh Thomas has been a pleasure he has been of good solid support for us in our time with him. He shows good empathy and fits his work with excellence.

Anna A.

18:16 08 Feb 22

Akoto K.

16:19 08 Feb 22

Truly, Ryan and his team are fantastic.From our first contact to the end of our sale, the communication was excellent and the team made the process of selling my house in New Addington really easy. They handled everything for me and were always in the background helping to chase things up.It was a multi agency and Truuli has delivered.Thanks a million

c R.

17:41 05 Feb 22

After a bad experience with the first estate agents we used we called on Truuli. The experience has been so much easier from start to finish. They have been professional as well as open and transparent. The whole process took around a week to sell the house via an open day. We wouldn't look anywhere else if we sell in the future and would highly recommend them. Leigh and Olivia were amazing, thank you.

Baika L.

08:09 05 Feb 22

Thank you for all your hard work and effort In helping get us into our new home. We were thrilled when Ryan and Truuli team found this wonderful home for us. It is more than we had hoped for, and we truly feel that we have come home to roost. Your advice was invaluable, and we could never have managed without you. Thank you so much Ryan.

Jake S.

13:22 29 Jan 22

Used Trulli to both purchase my property and to let the property out, the team are knowledgeable and engaging.Nana delivered an excellent introduction to letting and has explained the process well.

Talatu B.

04:54 27 Jan 22

Excellent customer service from start to finish.

Zuzana P.

12:52 20 Jan 22

Leigh Thomas is very helpful estate agent, quick to respond to emails. Thank you for all your help

Allison M.

13:28 18 Jan 22

Truuli has provided our BEST real estate experience so far! We live abroad and our beautiful home was listed for a year by a once reputable local Dulwich agency. Our experience with that company was very disappointing to say the least. We switched to Truuli last September and their agent, Ryan found a buyer in 6 weeks and the sale was closed in less than 3 months!Ryan is pleasant, enthusiastic, respectable, available and dependable. He knew the market very well and restored our confidence that the house would be sold soon! He kept us informed at all times of visits, feedback from potential buyers and of market performance. Our home was sold close to asking price in record time! Thanks Ryan for an AMAZING real estate experience and best of luck in your career!

Lewis W.

10:13 17 Dec 21

As first time buyers, buying a property is stepping into the unknown for us. With Ryan and the team at truuli, It's been so easy and stress free. Ryan has guided us throughout the whole process and has made us feel at ease! Very easy to communicate with, great updates and really good advice! We'll be forever grateful to Ryan and the team!

Leeanne S.

22:08 15 Dec 21

I couldn’t be more pleased with the service I received from Ryan and the Truuli team. Buying a house for the first time can be an extremely stressful and nerve-racking process but Ryan made sure to guide us through from start to finish and ensured the whole process was smooth sailing. We received great communication, realistic timeframes and clear advice, he literally went above and beyond to help us. Highly recommend.

Dominic A.

16:21 15 Dec 21

My wife and I rented two bedrooms flat from TRUULI LIMITED. The house was in good condition and a nice place to be. The property expert by name NANA AKOTO who led us to the property provided good customer services. We were grateful for meeting such a man for viewing and also the tenancy agreement processes. His human relation was perfect. He got time to explain everything to us before we accepted to rent the property. I recommend that TRUULI LIMITED work with him for a long time, if possible even promote him in the near future.

Thomas M.

11:37 13 Dec 21

Bought a house recently through Truuli. My agent Leigh was brillitant throughout the purchase. Super responsive to emails, always chased and explained everything. Also just a lovely guy. Definitely recommend.

Andreea D.

15:43 07 Dec 21

I was very pleased to work with Truuli Company, Nana was very helpful professional and reassuring us all the time during our process of moving property.I definitely recomand Truuli to everyone and hope everyone will have a smooth process as happened to us which was very important during stressful time.Thank you very much Nana and Truuli Company.

Gifel F.

09:38 07 Dec 21

Nana was very kind and helpful during our moving:)

Mary-Jay St H.

16:08 06 Dec 21

Mohsina H.

03:55 05 Dec 21

Nana Akoto from Truuli letting & Estate Agents for finding tenant of our property, excellent performance. After viewing our property find suitable tenant 0n the 3rd day, not only that, he help me all the way. He alway answer my phone calls, fulfill all me requirements needed until the tenant move in. So I recommend highly this agent.

Josh

13:08 04 Dec 21

I’ve been a customer of Truuli twice now, so have experience with both their lettings and sales teams. I’ve been extremely happy on both occasions, particularly with the professionalism, communication and most importantly the outcomes of my let/purchase. The entire team work incredibly hard and demonstrate customer care that is above and beyond what I’d expected having used other agents in the past. I’d definitely recommend them.

Suso

20:14 22 Nov 21

Wish I could give more than the 5 stars available! Ryan looked after us so well, and when some others would have surely given up on us, he never did. His tenacity took us to realise our dream, and we will be forever grateful for his support. We felt totally up to date and informed throughout the process and he went over and beyond on many occasions. Can't recommend Ryan enough!

Lucie P.

10:21 17 Nov 21

I have just bought a flat thanks to Truuli and it has been an excellent service from the day 1! I was in process of buying a flat through Haart agency in the beginning of the year but I had to pull out due to lack of information, poor service and useless solicitor which was recommended by them. So after this experience I was shocked how professional and quick they are in Truuli!Thank you!!

Anya W.

18:27 16 Nov 21

We have just completed our house sale a couple of days ago. Ryan and the Truuli team had made the whole experiences completely stress free from start to finish. They gave us a realistic advice and estimate on our house, while not selling ourselves short. We received communication about every steps of the sales, and Ryan responded to all my contact promptly. We feel we were treated like human beings and not just a number to them. Friendly, professional, reliable. Strongly recommend.

Matthew L.

15:24 16 Nov 21

My experience with Truuli was the best I have ever had with an estate agent so far. I had the pleasure of working with Nana who was responsive, professional and quick on the mark to help me with the rental confirmation in 2 weeks before my BnB stays ended.

shauna S.

20:12 15 Nov 21

I recently completed a house purchase with Truuli and I was very impressed with how professional they were, very good at communicating and providing progress updates. They were supportive throughout the process and we completed the purchase in less than 2 months.

matthew M.

15:44 08 Nov 21

Well what can I say!!! Absolutely amazing. Ryan our estate agent was on hand of all times of day sorting out any questions or queries that we had. He made it his personal mission to get things answered for us, quickly and promptly. Truuli have been so good at being there on the phones and seeming like nothing is a problem! Even during a pandemic. Thanks to them/him, our experience of buying our first home was made easy! Thank you!! I would denial recommend using them.

Mabell O.

10:50 08 Nov 21

Charlene G.

15:00 07 Nov 21

The service received from Leigh at Truuli has been exceptional! Leigh has been with us every step of the way, responsive, honest and supportive. I would thoroughly recommend Truuli to anyone considering selling their home. You can't go wrong! Thank you so much

Photo S.

13:19 30 Oct 21

Ryan was great!! Thank you.

Nikolett P.

07:09 28 Oct 21

My experience with Truuli was definitely the best I have ever had with an estate agent so far. Nana was very helpful. If i had any question with the referencing process or with the tenancy agreeemant i emailed them and i've got the respond in 10 minutes.I would definitely recommend Truuli Estate Agent .Thank you Nana for finding me a clean and nice property !!!!

Habibe O.

00:25 26 Oct 21

Mr Leigh Thomas and company Truuli, did a fantastic job,it was quick “efficient and very professional “my brother and I highly satisfied , Mr Leigh walk us through the entire process which made it easy because we never bought a house before, every time we struggle or need a help we can reach him easily,we are very very happy with our new house ,and company standards Truuli/ MR Leigh many thanksHabibe/Halit

halit O.

23:18 25 Oct 21

We had a great experience with Mr Leigh and Truuli Agency. Very helpfully and professional service. Their service is based on customer satisfaction. Strongly recommended. A+++

Vishal K.

21:30 19 Oct 21

Great service provided by Michael and the Truuli team. Always available to answer questions. On point with communication and sharing of updates in the process.

Matthew W.

11:09 15 Oct 21

Truuli were excellent with help and support throughout the whole selling process, very professional and provided honest insight to every part of the process.

Felecia R.

18:15 13 Oct 21

it was an absolute pleasure working with Leigh and his team they were extremely helpful and went above and beyond to get me into mu new home. i definitely recommend using them you will not be disappointed

Verity P.

15:04 11 Oct 21

I had a good experience with these estate agents.I received informative emails and text message reminders to confirm viewings I'd booked. This helped me with timings however I would have also found it useful to have a specific link to the property location to click on.We were greeted by Olivia, who showed us around the property and answered any questions. She was very polite and wasn't pushy.Thank you for your support in our property search!

Geyneba S.

11:22 04 Oct 21

I am really grateful to found this amazing agency, and really pleased to met Nana Akoto, he helped me with all the process, very patience and professional, thank you very much, I will recommend always your service to anyone.

Dan S.

22:39 03 Oct 21

Dealing with a gentleman called nana made this whole process stress free , quick & easy highly recommend

irma M.

22:07 30 Sep 21

They have done an excellent job, especially the friendly agent who helped us, his name is Nana Akoto, He was always available every time we had questions with our new contract, he was very polite and kind, my mother and I really loved the way he treated us, if I had to move again I would not hesitate to contact him.

Stella K.

21:08 30 Sep 21

It was a beautiful experience selling my house with Truuli. They were fully committed to selling the house from the very beginning. Their determination to achieve results is indescribable. The whole process was full of laughter and happiness because Leigh kept on top of thing and kept me very informed. He was very positive and reassuring. He is a man of his words and never said anything negative about my property. He called me Aunty. Akuwa worked extremely hard. She was always very helpful and very friendly to me and the people that came to view my property. She was full of encouragement. She was not fed up of bringing viewers to the property. I recommend Truuli because they are just simply the best and very very professional. Stella K

Emanuel Varillas O.

09:53 27 Sep 21

Tabish

12:51 24 Sep 21

Husna K.

11:37 24 Sep 21

From the very start Seth was very proactive and communicated when required to in setting up viewings, taking our offer, coming back to us with the sellers decision and also firefighting on both the sellers and our behalf to ensure that the sale did not derail. Seth was always very positive in what was quite a lengthy transition. We have exchanged and will finally complete next week.

Roland T.

21:44 23 Sep 21

The agent Mr Nana Akoto was very polite, responsive and professional. Gives advice that allow you make an informed decision.

Olubunmi A.

09:29 22 Sep 21

Truuli are Professional estate agents that offer fantastic services.They have a good listening ear, that assist them in offering qualitative bespoke services to all their clients. Leigh dealt with the sales of my house on behalf of Truuli and he did an excellent job. He answered all my questions and personally kept me updated with developments until the sale was finally concluded.Thank you Truuli for selling my house.

Alex M.

10:57 20 Sep 21

I highly recommend Truuli Letting & Estate agents to all landlords. It was great to meet Nana Akoto at Truuli he is professional and I couldn’t ask for better service. I would definitely use this service again.

Alex L

21:05 12 Sep 21

Michael from Truuli estate agents was a pleasure to deal with; regular communication, positive attitude to solving problems throughout the process - top man! recommended!!

Grace W.

06:15 05 Sep 21

Seth was so helpful during the purchase of my new property - he was always easy to get hold of, liaised very well with the purchasers and explained things step by step clearly. Would definitely recommend!

violet T.

12:21 02 Sep 21

I would highly recommend Truuli EstatesI have dealt with Ryan from Croydon branch, from the start to the finish he as been great. This guy love and enjoy what he does and does it with passion.Very professional honest and reliable. He as maintained good communication thoughout the proses of selling my flat and took a lot of intrest. My flat was sold within the same week.I would definitely use Truuli Estate again .Stay bless Ryan

Ed C.

14:00 27 Aug 21

We couldn't have asked for better service. Michael Anthony was with us through every step of the process, including going above and beyond to give us advice about the properties we were looking to move on to.Overall we'd highly recommend them as agents. They helped us pitch the price just right so that rather than being yet another price-reduced house, we ended up being the subject of a bidding war. The photography for the place was great, and the marshalling of viewings into manageable chunks was very helpful.Good communication is key in these things, and that something that Michael did very well.Selling your house is a nerve-wracking, long slog. Truuli made it a lot less so.

Deborah A.

16:24 24 Aug 21

Ekaterina Frolova (.

18:43 23 Aug 21

Alexis B.

13:57 13 Aug 21

I can highly recommend Nana Akoto from Truuli. He was very professional, accessible, always quick to reply and provided a fantastic service. Thank you.

Fred K.

09:20 13 Aug 21

Working well for me great updates

Emilie F.

19:42 12 Aug 21

We are soon to complete on a property which has been made all the easier by Leigh at Truuli. We’ve had a lot of negative comments on estate agents in the past so have been very thankful for an estate agent who handheld the communications across all parties, making sure we were always updated. Thanks so much!

Kirsten J.

08:51 12 Aug 21

Ryan has been great from start to finish. We started with two agents but throughout Ryan was much more engaged and invested in us and our sale and onward move, and brought in a lot more viewings. He's been very accessible to us and is friendly and professional, pushing things along and reassuring us at the stressful points, very reliable. My wife and I wouldn't hesitate to use Truuli again and will be recommending them to our friends!

Sharon A.

12:16 06 Aug 21

From the moment I contacted Truuli Estate Agent I felt comfortable and listened too. Seth contacted me immediately and arranged to view my property.🏡 He is so professional and is an asset to Truuli. I could not believe it when my property was sold within a week of it being advertised. Two and half months later the sale has been completed and I’m over the moon.🍾🍾🍾 Thank you Seth for all your help, hard work and support throughout this process. I will definitely be recommending Truuli to my friends and family.

Sandra R.

21:52 23 Jul 21

I moved with Ryan from Croydon Trulli branch. When other Estate Agents couldn't seem to get the job done I asked Ryan to step in and was sold within 2 weeks.

Ola

12:37 20 Jul 21

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