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Reviews

Transparent reviews from trusted sources.

THIS IS WHY WE DO WHAT WE DO.

Truuli customer review, Ray Croydon
customer reviews press play (1)

YOU'RE IN GOOD COMPANY

Andrea Louise
Andrea Louise
16:16 25 May 22
I cannot recommend Truuli Estate Agents enough. My experience with them has been first class. I was put in touch with Leigh Thomas through a friend... and I was not disappointed. We received multiple offers within weeks of Truuli taking on our property which ultimately resulted in Leigh helping us to secure a cash buyer. During the sale process EVERY phone call or message I left was answered and responded to promptly. Leigh was personable and empathetic with every query and concern we had. Despite the many set backs and complications with our sale process (which were out of his control), he did his utmost to resolve things quickly, chase other parts of the chain, and provide the same efficient personal and professional help to others involved (including solicitors!) to clear blockages. The excellent customer service did not just stop there. Akuwa, Pharell and all other team members I dealt with gave the same level of excellent care and attention to detail in their work. If you’re looking for Estate Agents who can get the job done AND genuinely care about their customers, then please call Truuli without hesitation.read more
Chandni Patel
Chandni Patel
12:29 24 May 22
I have recently been viewing some properties through Truuli. Akuwa Arhu has been my expert and has done a fantastic job. She seemed genuinely... interested in me and was very helpful with all the questions I had as a first time buyer. Thanks Akuwa.read more
John Hathaway
John Hathaway
08:34 25 Apr 22
I tried to sell my property using Barnard Marcus, the estate agent was very lazy and appeared not to want to sell the house. I received a hand... written note from Ryan advising he would love to help sell my house. I can't recommend Truuli enough everyone I spoke with was very professional and kept me up to date with all the viewings. ryan seemed to great joy in selling my house and was very happy with the timeframe it took to sell. I would definately use them again.read more
Ajmal Salim
Ajmal Salim
08:14 22 Apr 22
Seth from Truuli was brilliant from start to finish.Very welcoming when we first arrived for our viewing, in contact with us during the process and... was first to congratulate us upon exchange, even before our own solicitors!Would definitely recommend to anyone.read more
Tom Scarlett
Tom Scarlett
20:42 20 Apr 22
Recently sold through Truuli after a protracted sale as a result of EWS related drama. Ryan in particular is a very likeable chap and very easy to... build a good relationship with. Took feedback well, was reliable with comms and always on time for viewings etc. Always came across as honest, hardworking and professional. Whether by skill, luck or good judgement, he managed to keep our buyer onside throughout the process from Nov to April and got us through to completion. Very much appreciated and would happily deal with Ryan and Truuli again.read more
Patricia Reid
Patricia Reid
21:53 16 Apr 22
Truuli outstanding!The sale of my home turn the pandemic dragged on longer than I'd hoped for due to a long chainSeth at Truuli always went above... and beyond his remint to ensure that all parties were aligned and assured. he skilfully navigated the chain communicating with solicitors, buyers and vendors when needed We could not have done this without him!I would recommend Truuli to anyone who needs great communicators, skilled sales team and a safe pair of hands!read more
Nelly Leonard
Nelly Leonard
13:19 14 Apr 22
Best of the best, I highly recommend him to anyone looking for properties👍
Lizzie Anderson
Lizzie Anderson
14:26 09 Apr 22
Ryan was fantastic throughout the whole process. He was great at communicating with everyone involved in the sale process and keeping things moving,... always prompt to return calls and always had solutions to ensure the sale went through as quickly as possible. As a first time buyer and new to the process, I'm very grateful to Ryan for guiding me through it all so well.read more
emily ed
emily ed
08:16 08 Apr 22
Truuli provided an exceptional , professional service from the start. Nana was extremely helpful, efficient and secured tenants for the property... within a matter of days. Their rates are competitive compared to other standard estate agents as well. I would whole heartedly recommend Truuli to any existing or prospective landlords,read more
Giles Mortimer
Giles Mortimer
11:14 07 Apr 22
Absolutely incredible team when it came to selling our house. Seth was extremely knowledgeable and such a nice person which helped hugely when... greeting potential buyers. His local knowledge really helped sell the house as well.Could not recommend enough!read more
DW Wood Art
DW Wood Art
08:02 06 Apr 22
Ryan and the team have been amazing. The valuation was the highest we were given but Ryan was confident we could achieve it, which we did. Ryan... suggested an open day, which worked well as it meant we didnt have to get the flat ready for viewings on multiple occasions. Our flat sold after the 1st open day, 1 week after being listed! We complete next month and post sale, Ryan has still been involved, helping us through the process and following up when needed. I would highly recommend Truuli and would use them again.read more
Godwin Nyarko
Godwin Nyarko
12:01 05 Apr 22
Truuli is the best agency,I got my 3bedroom house with no stress.Nana yaw is soo incredibly,humble and truthful and trusted gentleman.he did help me... alot.infact he did what I wasn't expected.through him my family is happy now..thank you very much Nana yawread more
Cami Muntean
Cami Muntean
10:10 05 Apr 22
Thanks Truuli ,especially Michael Anthony for selling our house, professional and friendly,.
Kris “TZA” D
Kris “TZA” D
11:25 31 Mar 22
As far as I'm concerned, there is only one estate agency in Croydon, and that's Truuli. And if you wanna pick the best agent, that's Leigh. So if you... wanna buy or sell, don't look anywhere else.read more
Anujit Das
Anujit Das
16:22 29 Mar 22
It was a great experience with Truuli. Nana from Truuli really helped us in finding a home and answering all our queries patiently. We recently moved... to London. Nana was extremely helpful and a nice person.read more
K& M gaming
K& M gaming
16:27 28 Mar 22
Nana Akoto was very professional and superb in his communication and providing updates to us. He was reassuring and made the whole process,... flawlessly simple. He was super quick with the Letting. He was fantastic. Thanks once again for helping usread more
Sean Allen
Sean Allen
14:50 28 Mar 22
We recently sold our house through Trulli and were delighted with our decision to do so. Ryan and the team were with us every step of the way and... were able to find us a proceedable buyer within just four weeks of our first meeting (as we needed a quick sale). Their communication was great and they were very attentive throughout. Would certainly recommend.read more
Darren Weems
Darren Weems
13:34 28 Mar 22
After being with another estate agent since October 2021 we had a buyer after 3 viewings. It went very quiet and there was little communication.Our... buyer pulled out at the last knockings so we contacted Truuli.Leigh Thomas came to visit us and was very open and honest. Within a week they sold my property after 10 viewings and 6 offers.This is TRUULI an amazing service, best Estate agent ever.Do not wait, get straight on line if you want your property sold quick and for a good offer.So glad we met you Leigh Thomas. I will now recommend TRUULI to everyone.Donnaread more
Emmanuel A
Emmanuel A
21:00 27 Mar 22
We bought our current house in Streatham through the Truuli estate agent. Seth was brilliant. Would highly recommend using this agent as we would... never have gotten our sale through this year if we hadn’t. Completed on the 18th March 2022 and made it through!read more
Joanne Ardis
Joanne Ardis
20:33 23 Mar 22
Truuli were highly professional throughout and we greatly appreciated their diligence and courtesy. We recommended Truuli's services to one of our... neighbours, who also secured a swift sale on their property and would not be hesitate to refer others too.read more
Leah Markham
Leah Markham
16:12 23 Mar 22
From the start to finish, we have received a professional service all round from Trulli. We had placed our property up for sale with another estate... agent and found their service appalling. As soon as we contacted Trulli, our main contact Leigh had got the ball rolling and sold the property within a few days of meeting. Very impressed! Leigh kept us up to date throughout the process and most importantly guided us with our next steps! I highly recommend Leigh and the Trulli team and cannot thank them enoughread more
Andy Nuamah
Andy Nuamah
15:23 22 Mar 22
I recently used Truuli to sell my mum’s property. Leigh Thomas and his team were amazing. He was there to assist us through the process and relieved... all our concerns. I’ll be recommending Truuli to my family and friends!read more
Asif Hussain
Asif Hussain
08:39 19 Mar 22
WOW!!! Truuli have been superb! Had my property for sale with another agent which didn’t sell for months. Leigh reached out and was absolutely... certain he could sell my property within weeks which he did! Everything he promised and said was all true and wasn’t your usual typical estate agent talk. He was very honest and went the extra mile.Thank you very much for everything Leigh and team Truuliread more
faqir rahman
faqir rahman
17:17 18 Mar 22
the best estate agent, Michael Antony has been amazing , professional, friendly and knowledgeable, there is no comparison locally for the job he has... done, thank you for selling our flat......read more
Jenelle Shand
Jenelle Shand
13:17 16 Mar 22
Leigh is a 7* top-notch estate agent who has been very supportive and on the ball throughout my whole process. This is the best experience I have had... with an estate agent and he makes prompt follow-ups, gives regular updates and sees tasks to completion.read more
Kathryn McGee
Kathryn McGee
12:07 16 Mar 22
Truuli have been fantastic and so accommodating. When I found out I was pregnant and wanted to defer the selling process until a more suitable time,... there was no issue and we picked right back up from where we left off when I was ready to go to market. Michael has been friendly, honest and kept me up to date with everything. We had multiple offers in a matter of days for a price we are really pleased with.read more
Tara O'donoghue
Tara O'donoghue
10:00 15 Mar 22
I have experienced other estate agents but no one is like Leigh Thomas from Truuli. From start to finish a professional and friendly experience. I... would highly recommend this team and Leigh if you want your house sold stress free. Champion service and I highly recommend. Honest, reliable, efficient .read more
J Kumarasamy
J Kumarasamy
14:16 10 Mar 22
It has been a great experience at Truuli! I have had the best and most patient estate agent, Leigh, to help me through and who's honest and unbiased... opinion I have come to value. I really appreciate you help Leigh! You are a Star!read more
Teketel Shana
Teketel Shana
11:06 08 Mar 22
Ryan has been a great help and exceptional.
Luisa Del Maschio
Luisa Del Maschio
21:59 07 Mar 22
Ryan was fantastic and very professional!
Anne Jones
Anne Jones
13:56 06 Mar 22
Leigh has worked very hard on behalf of my parents. After a very long and stressful sale with another agent which fell through after 6 months Leigh... has managed to get their property sold at a higher asking price and with contracts exchanged in just under 5 weeks. He has been on hand with the process from initial meeting through all stages to completion. We are very happy with the service and relived to have reached this point.read more
Vanessa Nicholson
Vanessa Nicholson
15:26 03 Mar 22
We recently sold our house through Truuli and are very pleased that we chose them. Ryan was friendly, helpful and professional. He guided us through... the whole process and was very proactive in finding potential buyers and marketing our property. Communication was excellent throughout. Don't be put off if you haven't heard of them before, their service is tonnes better than the big national chains.read more
Phil Nicholson
Phil Nicholson
20:54 02 Mar 22
Talking with any of our neighbours about Truuli, the conversation would always start the same. "No, we hadn't heard of them either", but as a number... of houses in our road had tried to sell using other Agents, with most ending in disappointment, and the fact that a house opposite us had a Truuli board in front of it with the word SOLD, we thought we would give them a try. Boy are we glad that we did, it was our best decision ever. Right from the start they were totally on the ball, professional and friendly. Our first weekend of viewings happened before our house was even up on their web site. They took care of the viewings and kept us informed all the way, plus we had use of their buyer's portal for information exchange as well as regular end of week update phone calls.After the second weekend of viewings we had an offer for the full asking price. We mainly dealt with Ryan, who is an absolute legend, and made sure we got the very best market price for our house. Cheers Ryan, cheers Truuli.read more
Dan Alchin
Dan Alchin
14:00 01 Mar 22
Have been using Truuli (Ryan) for our first house purchase. Service and engagement has been great. Always available and really helpful.
Abe Dure
Abe Dure
21:24 28 Feb 22
My experience with estate agents in the last 30 years has never been good, that is why I have dealt with all transactions on my own as a private... individual without using agents for many years in all property transactions. This time as things were pressing I found Ryan Morgan from Truuli Estate Agents. From the first week he took the property it went like a bomb… We had it advertised with another agent Martin Co for 3 months and only had two viewers with them. Within a week Ryan produced a parade of people coming to see the property every day almost, I lost count of how many but it was an incredible amount of viewers, but we only needed one buyer and one buyer finally we found. All these went on under pandemic restrictions, winter term and all the possible eventualities in a hard selling market for flats. Ryan Morgan was not only efficient in his job of finding a buyer but he went out of his way to cheer you up and reassure you in moments that we thought all was lost and believe me we had lots of those moments not just related to the property market but personal reasons too. So here we have an Estate Agent, Ryan Morgan, who was not just dealing with a sell but lots of unexpected issues that went on… His humane and warm touch has been a blessing in such hard times and I hope many of the robot, automatic service, read from screens repeating like a parrot estate agents we find all over can take a lesson from Mr. Morgan…Thank you Ryan for all your hard work and kindness. I shall definitely contact you in the future for any property dealings and I hope you never change.read more
Janet Newell
Janet Newell
16:56 28 Feb 22
I have been using Truuli and the agent was Leigh Thomas who sold my property, and from the beginning he has been very professional they have guided... me through the whole process and I could not recommend them more highly. I give them 10 out of 10 for conduct and professionalism and would use them again for any other work. Janetread more
Isobel
Isobel
14:34 28 Feb 22
We recently purchased a flat and the seller used Truuli. The estate agent we dealt with was Ryan. He was friendly and knowledgeable, and always got... back to us quickly with any questions we had no matter how long the list or how unusual the question. He made the whole process go smoothly and although we were the buyers in this case we will definitely want to have him as our estate agent in the future should we need one.read more
Michael Grinter
Michael Grinter
13:41 24 Feb 22
I would like to express my sincere thanks to Michael Anthony for all his help in selling my flat. Michael's dedication and work ethic is outstanding... and he arranged more viewings and a higher asking price than other estate agents combined. I am delighted with the service.read more
Becky M
Becky M
09:43 24 Feb 22
I have recently sold a property with Truuli. Ryan was fantastic throughout the process; he was easy to communicate with, provided feedback promptly... after viewings and his knowledge of the local market helped us to secure a sale quickly. He went above and beyond at all times, and I'd be more than happy to use Ryan and Truuli again in the future.read more
Henry
Henry
08:46 24 Feb 22
Having used a few estate agents in the area safe to say Trulli were comfortably the best, getting us a sale quickly and supporting us through the... process. Ryan was just what we needed, easy to communicate with throughout and a joy to work with. I wouldn’t hesitate recommending Trulli.read more
Rico Bell
Rico Bell
13:16 22 Feb 22
I used Truuli to let my house and found a Tenant very quickly and got the figure we was after without any drama whatsoever. Nana especially made this... Stress free. Thanks again and good luck in the future. Definitely will recommendread more
Shante Nixon-Oxley
Shante Nixon-Oxley
17:25 16 Feb 22
Fantastic professional service. Nana found our tenants in just 3 weeks! Very efficient, great communication. Thank you so much!
shazia nadeer
shazia nadeer
09:14 16 Feb 22
Hi I am very pleased and very happy for the service they provide especially thaxx to akhuwa she was very helpful and very polite definitely recommend... her to my colleagues as well once again thaxx to the team ..read more
Dennis Born
Dennis Born
14:54 15 Feb 22
Very quick response with offers to the initial request. Very friendly and quick to show us the place. Good expertise of the property.
Steph Perkin
Steph Perkin
12:07 11 Feb 22
Great experience, Ryan really helped us with the purchase of our new home 😊
Simran Ubi
Simran Ubi
17:55 10 Feb 22
We have recently sold our flat using Truuli. Our estate agent Seth Oppong has been amazing since our first meeting and has gone above and beyond our... expectations. Truuli provided us with a stress free experience of selling our flat and we would highly recommend reaching out to Seth if you are looking to sell or buy a property. Thank you so much Seth and Truuli for all your hard work.read more
Стас Грос
Стас Грос
12:40 10 Feb 22
Great work by Ryan. Very organized. Always answers/returns calls. Overall good experience from start to finish.
Romana Kesavan
Romana Kesavan
16:15 09 Feb 22
Great service from Nana, very helpful and friendly. Would definitely use again and recommend to others!
Mrs Pee Edwards (Mrs Pee)
Mrs Pee Edwards (Mrs Pee)
15:57 09 Feb 22
Working with Mr Leigh Thomas has been a pleasure he has been of good solid support for us in our time with him. He shows good empathy and fits his... work with excellence.read more
Akoto Kwapong
Akoto Kwapong
16:19 08 Feb 22
Truly, Ryan and his team are fantastic.From our first contact to the end of our sale, the communication was excellent and the team made the process... of selling my house in New Addington really easy. They handled everything for me and were always in the background helping to chase things up.It was a multi agency and Truuli has delivered.Thanks a millionread more
Shem Obuya
Shem Obuya
05:40 08 Feb 22
Great service and speedy turnaround. Got a competitive offer within 2 weeks of putting the house on the market! I would highly recommend this company... for sellers and buyer’s alike.read more
c rocky
c rocky
17:41 05 Feb 22
After a bad experience with the first estate agents we used we called on Truuli. The experience has been so much easier from start to finish. They... have been professional as well as open and transparent. The whole process took around a week to sell the house via an open day. We wouldn't look anywhere else if we sell in the future and would highly recommend them. Leigh and Olivia were amazing, thank you.read more
Baika Lkhagva
Baika Lkhagva
08:09 05 Feb 22
Thank you for all your hard work and effort In helping get us into our new home. We were thrilled when Ryan and Truuli team found this wonderful home... for us. It is more than we had hoped for, and we truly feel that we have come home to roost. Your advice was invaluable, and we could never have managed without you. Thank you so much Ryan.read more
Jake Seymour
Jake Seymour
13:22 29 Jan 22
Used Trulli to both purchase my property and to let the property out, the team are knowledgeable and engaging.Nana delivered an excellent... introduction to letting and has explained the process well.read more
Talatu Blessing
Talatu Blessing
04:54 27 Jan 22
Excellent customer service from start to finish.
Zuzana Paukova
Zuzana Paukova
12:52 20 Jan 22
Leigh Thomas is very helpful estate agent, quick to respond to emails. Thank you for all your help
Allison Martin
Allison Martin
13:28 18 Jan 22
Truuli has provided our BEST real estate experience so far! We live abroad and our beautiful home was listed for a year by a once reputable local... Dulwich agency. Our experience with that company was very disappointing to say the least. We switched to Truuli last September and their agent, Ryan found a buyer in 6 weeks and the sale was closed in less than 3 months!Ryan is pleasant, enthusiastic, respectable, available and dependable. He knew the market very well and restored our confidence that the house would be sold soon! He kept us informed at all times of visits, feedback from potential buyers and of market performance. Our home was sold close to asking price in record time! Thanks Ryan for an AMAZING real estate experience and best of luck in your career!read more
Lewis Walker
Lewis Walker
10:13 17 Dec 21
As first time buyers, buying a property is stepping into the unknown for us. With Ryan and the team at truuli, It's been so easy and stress free.... Ryan has guided us throughout the whole process and has made us feel at ease! Very easy to communicate with, great updates and really good advice! We'll be forever grateful to Ryan and the team!read more
Leeanne Simpson
Leeanne Simpson
22:08 15 Dec 21
I couldn’t be more pleased with the service I received from Ryan and the Truuli team. Buying a house for the first time can be an extremely stressful... and nerve-racking process but Ryan made sure to guide us through from start to finish and ensured the whole process was smooth sailing. We received great communication, realistic timeframes and clear advice, he literally went above and beyond to help us. Highly recommend.read more
Dominic Adu
Dominic Adu
16:21 15 Dec 21
My wife and I rented two bedrooms flat from TRUULI LIMITED. The house was in good condition and a nice place to be. The property expert by name NANA... AKOTO who led us to the property provided good customer services. We were grateful for meeting such a man for viewing and also the tenancy agreement processes. His human relation was perfect. He got time to explain everything to us before we accepted to rent the property. I recommend that TRUULI LIMITED work with him for a long time, if possible even promote him in the near future.read more
Thomas Marsden
Thomas Marsden
11:37 13 Dec 21
Bought a house recently through Truuli. My agent Leigh was brillitant throughout the purchase. Super responsive to emails, always chased and... explained everything. Also just a lovely guy. Definitely recommend.read more
Andreea Deea
Andreea Deea
15:43 07 Dec 21
I was very pleased to work with Truuli Company, Nana was very helpful professional and reassuring us all the time during our process of moving... property.I definitely recomand Truuli to everyone and hope everyone will have a smooth process as happened to us which was very important during stressful time.Thank you very much Nana and Truuli Company.read more
Gifel Frone
Gifel Frone
09:38 07 Dec 21
Nana was very kind and helpful during our moving:)
Mohsina Husain
Mohsina Husain
03:55 05 Dec 21
Nana Akoto from Truuli letting & Estate Agents for finding tenant of our property, excellent performance. After viewing our property find suitable... tenant 0n the 3rd day, not only that, he help me all the way. He alway answer my phone calls, fulfill all me requirements needed until the tenant move in. So I recommend highly this agent.read more
Josh
Josh
13:08 04 Dec 21
I’ve been a customer of Truuli twice now, so have experience with both their lettings and sales teams. I’ve been extremely happy on both occasions,... particularly with the professionalism, communication and most importantly the outcomes of my let/purchase. The entire team work incredibly hard and demonstrate customer care that is above and beyond what I’d expected having used other agents in the past. I’d definitely recommend them.read more
Suso
Suso
20:14 22 Nov 21
Wish I could give more than the 5 stars available! Ryan looked after us so well, and when some others would have surely given up on us, he never did.... His tenacity took us to realise our dream, and we will be forever grateful for his support. We felt totally up to date and informed throughout the process and he went over and beyond on many occasions. Can't recommend Ryan enough!read more
Lucie Prokopova
Lucie Prokopova
10:21 17 Nov 21
I have just bought a flat thanks to Truuli and it has been an excellent service from the day 1! I was in process of buying a flat through Haart... agency in the beginning of the year but I had to pull out due to lack of information, poor service and useless solicitor which was recommended by them. So after this experience I was shocked how professional and quick they are in Truuli!Thank you!!read more
Anya Wongwattanarat
Anya Wongwattanarat
18:27 16 Nov 21
We have just completed our house sale a couple of days ago. Ryan and the Truuli team had made the whole experiences completely stress free from start... to finish. They gave us a realistic advice and estimate on our house, while not selling ourselves short. We received communication about every steps of the sales, and Ryan responded to all my contact promptly. We feel we were treated like human beings and not just a number to them. Friendly, professional, reliable. Strongly recommend.read more
Matthew Lo
Matthew Lo
15:24 16 Nov 21
My experience with Truuli was the best I have ever had with an estate agent so far. I had the pleasure of working with Nana who was responsive,... professional and quick on the mark to help me with the rental confirmation in 2 weeks before my BnB stays ended.read more
shauna samuda
shauna samuda
20:12 15 Nov 21
I recently completed a house purchase with Truuli and I was very impressed with how professional they were, very good at communicating and providing... progress updates. They were supportive throughout the process and we completed the purchase in less than 2 months.read more
matthew morgan
matthew morgan
15:44 08 Nov 21
Well what can I say!!! Absolutely amazing. Ryan our estate agent was on hand of all times of day sorting out any questions or queries that we had. He... made it his personal mission to get things answered for us, quickly and promptly. Truuli have been so good at being there on the phones and seeming like nothing is a problem! Even during a pandemic. Thanks to them/him, our experience of buying our first home was made easy! Thank you!! I would denial recommend using them.read more
Charlene Grant
Charlene Grant
15:00 07 Nov 21
The service received from Leigh at Truuli has been exceptional! Leigh has been with us every step of the way, responsive, honest and supportive. I... would thoroughly recommend Truuli to anyone considering selling their home. You can't go wrong! Thank you so muchread more
Photo Smile
Photo Smile
13:19 30 Oct 21
Ryan was great!! Thank you.
Nikolett Pager
Nikolett Pager
07:09 28 Oct 21
My experience with Truuli was definitely the best I have ever had with an estate agent so far. Nana was very helpful. If i had any question with... the referencing process or with the tenancy agreeemant i emailed them and i've got the respond in 10 minutes.I would definitely recommend Truuli Estate Agent .Thank you Nana for finding me a clean and nice property !!!!read more
Habibe Oztoprak
Habibe Oztoprak
00:25 26 Oct 21
Mr Leigh Thomas and company Truuli, did a fantastic job,it was quick “efficient and very professional “my brother and I highly satisfied , Mr Leigh... walk us through the entire process which made it easy because we never bought a house before, every time we struggle or need a help we can reach him easily,we are very very happy with our new house ,and company standards Truuli/ MR Leigh many thanksHabibe/Halitread more
halit oztoprak
halit oztoprak
23:18 25 Oct 21
We had a great experience with Mr Leigh and Truuli Agency. Very helpfully and professional service. Their service is based on customer satisfaction.... Strongly recommended. A+++read more
Vishal Katelia
Vishal Katelia
21:30 19 Oct 21
Great service provided by Michael and the Truuli team. Always available to answer questions. On point with communication and sharing of updates in... the process.read more
Matthew Worthington
Matthew Worthington
11:09 15 Oct 21
Truuli were excellent with help and support throughout the whole selling process, very professional and provided honest insight to every part of the... process.read more
Felecia Robinson
Felecia Robinson
18:15 13 Oct 21
it was an absolute pleasure working with Leigh and his team they were extremely helpful and went above and beyond to get me into mu new home. i... definitely recommend using them you will not be disappointedread more
Verity Penn
Verity Penn
15:04 11 Oct 21
I had a good experience with these estate agents.I received informative emails and text message reminders to confirm viewings I'd booked. This... helped me with timings however I would have also found it useful to have a specific link to the property location to click on.We were greeted by Olivia, who showed us around the property and answered any questions. She was very polite and wasn't pushy.Thank you for your support in our property search!read more
Geyneba Sall
Geyneba Sall
11:22 04 Oct 21
I am really grateful to found this amazing agency, and really pleased to met Nana Akoto, he helped me with all the process, very patience and... professional, thank you very much, I will recommend always your service to anyone.read more
Dan Smith
Dan Smith
22:39 03 Oct 21
Dealing with a gentleman called nana made this whole process stress free , quick & easy highly recommend
irma montero
irma montero
22:07 30 Sep 21
They have done an excellent job, especially the friendly agent who helped us, his name is Nana Akoto, He was always available every time we had... questions with our new contract, he was very polite and kind, my mother and I really loved the way he treated us, if I had to move again I would not hesitate to contact him.read more
Stella King
Stella King
21:08 30 Sep 21
It was a beautiful experience selling my house with Truuli. They were fully committed to selling the house from the very beginning. Their... determination to achieve results is indescribable. The whole process was full of laughter and happiness because Leigh kept on top of thing and kept me very informed. He was very positive and reassuring. He is a man of his words and never said anything negative about my property. He called me Aunty. Akuwa worked extremely hard. She was always very helpful and very friendly to me and the people that came to view my property. She was full of encouragement. She was not fed up of bringing viewers to the property. I recommend Truuli because they are just simply the best and very very professional. Stella Kread more
Husna Khan
Husna Khan
11:37 24 Sep 21
From the very start Seth was very proactive and communicated when required to in setting up viewings, taking our offer, coming back to us with the... sellers decision and also firefighting on both the sellers and our behalf to ensure that the sale did not derail. Seth was always very positive in what was quite a lengthy transition. We have exchanged and will finally complete next week.read more
Roland Tewure
Roland Tewure
21:44 23 Sep 21
The agent Mr Nana Akoto was very polite, responsive and professional. Gives advice that allow you make an informed decision.
Olubunmi Aderibigbe
Olubunmi Aderibigbe
09:29 22 Sep 21
Truuli are Professional estate agents that offer fantastic services.They have a good listening ear, that assist them in offering qualitative... bespoke services to all their clients. Leigh dealt with the sales of my house on behalf of Truuli and he did an excellent job. He answered all my questions and personally kept me updated with developments until the sale was finally concluded.Thank you Truuli for selling my house.read more
Alex Mathew
Alex Mathew
10:57 20 Sep 21
I highly recommend Truuli Letting & Estate agents to all landlords. It was great to meet Nana Akoto at Truuli he is professional and I couldn’t ask... for better service. I would definitely use this service again.read more
Alex L
Alex L
21:05 12 Sep 21
Michael from Truuli estate agents was a pleasure to deal with; regular communication, positive attitude to solving problems throughout the process -... top man! recommended!!read more
Grace Waterhouse
Grace Waterhouse
06:15 05 Sep 21
Seth was so helpful during the purchase of my new property - he was always easy to get hold of, liaised very well with the purchasers and explained... things step by step clearly. Would definitely recommend!read more
violet tulloch
violet tulloch
12:21 02 Sep 21
I would highly recommend Truuli EstatesI have dealt with Ryan from Croydon branch, from the start to the finish he as been great. This guy love and... enjoy what he does and does it with passion.Very professional honest and reliable. He as maintained good communication thoughout the proses of selling my flat and took a lot of intrest. My flat was sold within the same week.I would definitely use Truuli Estate  again .Stay bless Ryanread more
Ed Clarke
Ed Clarke
14:00 27 Aug 21
We couldn't have asked for better service. Michael Anthony was with us through every step of the process, including going above and beyond to give us... advice about the properties we were looking to move on to.Overall we'd highly recommend them as agents. They helped us pitch the price just right so that rather than being yet another price-reduced house, we ended up being the subject of a bidding war. The photography for the place was great, and the marshalling of viewings into manageable chunks was very helpful.Good communication is key in these things, and that something that Michael did very well.Selling your house is a nerve-wracking, long slog. Truuli made it a lot less so.read more
Kili jean claude
Kili jean claude
18:45 14 Aug 21
We receive a good support , good customer service and good communication from estate Agent NANA from your Centrale Croydon branch . He really... helped us to move in the property smoothly , responding efficiently to our reasonnable requests .Well done Nana.read more
Alexis Balma
Alexis Balma
13:57 13 Aug 21
I can highly recommend Nana Akoto from Truuli. He was very professional, accessible, always quick to reply and provided a fantastic service. Thank... you.read more
Fred Kumah
Fred Kumah
09:20 13 Aug 21
Working well for me great updates
Emilie Fan
Emilie Fan
19:42 12 Aug 21
We are soon to complete on a property which has been made all the easier by Leigh at Truuli. We’ve had a lot of negative comments on estate agents in... the past so have been very thankful for an estate agent who handheld the communications across all parties, making sure we were always updated. Thanks so much!read more
Kirsten Johnson
Kirsten Johnson
08:51 12 Aug 21
Ryan has been great from start to finish. We started with two agents but throughout Ryan was much more engaged and invested in us and our sale and... onward move, and brought in a lot more viewings. He's been very accessible to us and is friendly and professional, pushing things along and reassuring us at the stressful points, very reliable. My wife and I wouldn't hesitate to use Truuli again and will be recommending them to our friends!read more
Sharon Addo
Sharon Addo
12:16 06 Aug 21
From the moment I contacted Truuli Estate Agent I felt comfortable and listened too. Seth contacted me immediately and arranged to view my... property.🏡 He is so professional and is an asset to Truuli. I could not believe it when my property was sold within a week of it being advertised. Two and half months later the sale has been completed and I’m over the moon.🍾🍾🍾 Thank you Seth for all your help, hard work and support throughout this process. I will definitely be recommending Truuli to my friends and family.read more
Sandra Ridgwell
Sandra Ridgwell
21:52 23 Jul 21
I moved with Ryan from Croydon Trulli branch. When other Estate Agents couldn't seem to get the job done I asked Ryan to step in and was sold within... 2 weeks.read more
Nelson Marques
Nelson Marques
15:41 19 Jul 21
Tried Truuli Estate agents for the first time and was very happy with the experience. We dealt with Seth Oppong who was very good at his job and went... the extra mile to achieve results. He was very approachable and would call us back when he had the answers to our questions. Would definitely recommend Truuli and Seth Oppong.read more
Sanjit Daby
Sanjit Daby
15:28 12 Jul 21
I recently purchased a house through Truuli and I cannot recommend them highly enough. I dealt with a gentleman called Ryan and he was friendly and... super helpful. He always returned my calls and he made sure that the sale process went through smoothly without any hick ups. It is very rear to find an estate agent as honest and helpful as Ryan and we definitely received 5* service from him. We now have our new house thanks to Ryan. Thank you!read more
Hannah Laura B
Hannah Laura B
14:32 08 Jul 21
Ryan and Michael (Broker) at Truuli have been absolutely wonderful. They have helped with the purchase of my first home with ease and there was... always a friendly and helpful voice at the end of the phone. I was concerned that buying a studio flat would be tricky but these guys with their expertise have made it plain sailing.Thanks again guysread more
Samuel Bell
Samuel Bell
11:33 05 Jul 21
Michael Anthony was a pleasure to work with. He was my only point of contact throughout the process, knew the area very well, was a qualified... surveyor in his past career and handled both our buyers and my questions well. The sale was smooth and swift. We achieved our asking price.read more
Rachel
Rachel
09:12 05 Jul 21
We recently bought in Crystal Palace via Truuli. Michael Anthony was the agent for the vendor and he was excellent to deal with. Timely, professional... and extremely helpful. We were first time buyers with no chain and he worked with us and the solicitors to get the sale through in less than 7 weeks. This meant we could benefit from the Stamp Duty holiday. Michael went above and beyond on helping answering our requests. I've already recommended him to a friend who is looking to sell.read more
Planet Groove
Planet Groove
11:11 03 Jul 21
Many thanks Leigh for helping us findng the house we were looking for. Your professional, caring and personal service has been highly appreciated. Teo
Ashalei Ludwig
Ashalei Ludwig
07:54 01 Jul 21
My experience with Truuli was definitely the best I have ever had with an estate agent so far. I had the pleasure of working with Nana who was... responsive, professional and quick on the mark to help me with my some what tricky property search. He found me a property within 2 days.. a record if you ask me! I would highly recommend the agency and definitely Nana as a negotiator! THANK YOU!read more
Nathan Tulip
Nathan Tulip
01:48 29 Jun 21
Truuli Estates is a phenomenal agency way ahead of its competitors.I know this because I tried three agencies before I noticed their signs... everywhere and a letter came through the door addressed to me.Truuli works fast, their communication is excellent and their admin is efficient. Their teamwork is strong. Truuli works hard and brings three times more viewings to your property than anyone else.When a chain collapsed in its final stages, Truuli did not even flinch. Instead, they came back harder and faster the very next day. I learnt from this – a little life lesson. While I was still feeling sorry for myself, they started with fresh viewings. Their tenacity and resilience are something to behold.This level of focus and persistence pulled it all back together for me. For this, I am very grateful and highly recommend you use them.They do not give up.I trust Truuli completely and cannot be bothered with anybody else.My house is "under offer" again.Thank You Truuliread more
Robert .Burke
Robert .Burke
17:36 28 Jun 21
Iv had a great experience with truuli- in particular Ryan Morgan. He had a very dynamic approach. If You have questions, just ask him. He will... answer or get you answers. Very knowledgeable and easy to work with. Highly recommend.read more
George Hume
George Hume
11:25 28 Jun 21
I've known Michael Anthony for several years now and worked with him both as a potential buyer and then as a seller. Would highly recommend him and... Truuli for both sides of the transaction. Michael is incredibly knowledgeable of areas in London and does his homework on the property in question. He works fairly and professionally for both the buyer and the seller and I would not hesitate to either buy a property from him or list my property with him in the future. Would highly recommend.read more
Stephen Rogers
Stephen Rogers
19:19 27 Jun 21
I would like to extend my sincere gratitude and appreciation for the team at Truuli and in particular highlight Nana Akoto for his outstanding... knowledge, professional expertise, and superb level of personal service demonstrated in facilitating my recent real estate transaction.I would recommend Nana Akoto and Truuli to anybody looking for support and assistance with their real estate needs. I was extremely happy with the service, outcome, and feel Nana brought a lot to the table and feel very confident sharing my experience and singing the praises of Truuli and Nana Akoto in particular.Thank you guys you are the best and I wish you every success in all your endeavours.Highly recommended.read more
kourtwils
kourtwils
07:19 24 Jun 21
Truuli outstanding! As a first time buyer I had so many questions and queries about properties and the purchase process and the agents at Truuli were... on hand to help. They listened to what I wanted in my first property and showed me so many which matched my criteria. My agent, Ryan Morgan, was fantastic. A true professional who is genuinely dedicated to helping people find their dream home. I would definitely recommend Truuli to family, friends and even strangers!read more
Skills1104
Skills1104
16:37 23 Jun 21
The service I received from Leigh was amazing and I would highly recommend Truuli estate agent to my family and friends.Anthony
Christopher Rumble
Christopher Rumble
15:57 21 Jun 21
Truuli Estate Agents have just sold our house and our contact Seth has been amazing. Always at the end of the phone if we had queries etc. Everything... went smoothly with his help and happy to report we are off to pastures new very soon. Thank you Truuli xxread more
Jessica Egan
Jessica Egan
17:01 18 Jun 21
Would highly reccomend Truuli, especially Michael Anthony. He went above and beyond for us, getting us two offers for our property after the first... day of viewings. When the sale fell through (through no fault of Mike) he pulled another offer out the bag and was involved right through to completion, liaising with both solicitors to get the sale over the line. Mike gave great advice, was very responsive and it was a pleasure working with him. We couldn't have asked for more!read more
Sunsunwood UK
Sunsunwood UK
14:32 18 Jun 21
Wonderful service and efficiencyand with no doubt, Mr Nana Akoto is fantastic property expert.
Charlie Olley
Charlie Olley
16:27 17 Jun 21
Ryan Morgan was a huge help throughout the whole purchase of our first home. He was always on the end of the phone and was very flexible and... responsive to all our needs and last minute requests for viewings. Big thank youread more
Richard Buhagiar
Richard Buhagiar
12:23 17 Jun 21
We purchased a flat recently from Truuli and also took advantage of their Letting services. Nanna, Ryan and Olivia were all great and very... responsive. We had a tenant move in within two weeks of completing our purchase which is great . All highly recommended!!read more
Claudia S
Claudia S
21:14 14 Jun 21
I would highly recommend Truuli to anyone! Ryan Morgan was very professional, efficient and true to his word. He very quickly found a buyer and even... after the offer was accepted, Ryan Morgan would check in regularly to see how things were progressing and would communicate between our side and the buyers side. Overall, I'm extremely happy with the service provided and would even go as far as to say Truuli are the best estate agent I have dealt with. If you want a top quality service and your home sold.. Truuli is the estate agent to go for!read more
Trey Oakley
Trey Oakley
17:32 13 Jun 21
After 2 estate agents and no luck I was recommended to Ryan Morgan at Truuli Croydon... Ryan was, friendly, transparent and very knowledgeable on... both the market and selling homes. If you are buying or selling within the Croydon and want things done with no problems Ryan is the guy! After 3 weeks he had sold my flat in Croydon and this was with a selected amount of viewings. I liked that he was professional, kept me in the loop and always came back to me with feedback. The service didn't stop after we found a buyer, Ryan continued to support and help throughout the process until completion. No hidden fees or promises that couldn't be kept and always available by phone/email. Ryan will definitely receive repeat business and referrals from myself. Thank you, Truuli Amazing Job!read more
Daniel Church
Daniel Church
11:55 11 Jun 21
Leigh has been fantastic after a long journey we got there in the end, very responsive, I would highly recommend Truuli.Daniel church
T.
T.
15:36 09 Jun 21
We met Leigh, as he was the estate agent for the property we eventually purchased. Although we were not initially taken with the house, Leigh... convinced us to have a viewing. Once inside, we fell in love with the place and eventually made an offer. Thanks to his persistence, we have our new home. Not long later, the initial offer fell through on our flat. We were so impressed with Leigh in regards to the house, we decided to relist our flat with him and Truuli (we had been with an online company). Throughout the entire process, Leigh and his colleagues were some of the few who consistently updated us and worked to get the two sales transacted. We cannot recommend Truuli enough.read more
Ali R. Jafri
Ali R. Jafri
16:14 28 May 21
working with seth opong has been really great he has been really helpful and great in advising me. i would love to work with him again. One great... thing Seth has is he is super patient. 5 Star the guy knows what he's talking about.read more
Robyn Ellerker
Robyn Ellerker
16:06 27 May 21
Ryan has been an absolute pleasure to deal with. We were listed with another agent for over a month with only a couple of viewings and were always... left chasing the agents so we decided to go on board with Truuli. It was the best decision we made, wish we made it sooner. In the first weekend Ryan secured more viewings then we had in the time with the previous agent. We felt that he actually cared about selling our property and we could tell from the amount of viewings we were getting he was definitely putting in the effort. He sold our property in the first round of viewings, unfortunately our buyer pulled out but he then went to sell in the second round of viewings! I love the companies approach to take calls after 5 knowing that people that are working can't always call or take calls during the day. I cannot recommend this company enough and Ryan himself as not only is he incredibly professional but he has a fantastic balance of being able to have a laugh and joke with too!read more
Paul Dunn
Paul Dunn
12:41 22 May 21
Mr Seth Oppong our Truuli Property Expert was extremely helpful and gave us good sound advice and helped us achieve our price goal. Ten out of Ten... Seth.read more
Nadia Mitchen
Nadia Mitchen
15:05 19 May 21
Extremely professional service. When shown the properties, they had all the numbers to hand and efficiently mediated between both parties. I would... definitely recommend this company.read more
Marho Bateren
Marho Bateren
10:51 12 May 21
Nice set of guys and gals. They were always available when needed and would respond quickly to any queries or requests. Can't really fault them.
Fatima Zaidi
Fatima Zaidi
17:15 11 May 21
Seth was dealing with us. And was amazing. He gave good advice and was patient. We also had another agent who were not friendly or helpful. Even... though we did not buy from trulli. Seth our agent still gave us all the support our agent did not give.read more
Tony Dadson
Tony Dadson
11:01 07 May 21
I've had the privilege of using Truuli this year to manage my property and I've been very impressed with the quality of their service. Nana Akoto who... is my assigned Account Manager really understands the concept of customer life time value. He makes the effort of listening and understanding the unique needs/requirements of his clients and ensures he delivers services that are customised to meet the needs of his clients. He invests in building a strong relationship with his clients that is critical to our mutual success . I will recommend Nana Akoto as an Account Manager to anyone who is interested in using Truuli to manage their properties.read more
Suzanne Vestey
Suzanne Vestey
19:53 06 May 21
Truuli have been fantastic, very professional and knowledgeable throughout the sale of my flat.
James Allison
James Allison
08:51 04 May 21
I recently worked with Ryan Morgan and Truuli on the sale of my flat in Croydon. It was an absolute pleasure working with Ryan, he extremely... efficient with communication and keeping me fully in the loop with everything going on, throughout of the full sale (from viewings to completion).Ryan was able to secure a high volume of viewings on the flat in a really short space of time. He was able to provide expert advice.Myself and my Partner have been extremely happy with the service provided and I would honestly recommend reaching out to Ryan and Truuli!read more
Gerhard van Niekerk
Gerhard van Niekerk
05:56 04 May 21
Nana was extremely effective in finding a tenant. Trulli managed to find far more tenants than some of the larger estate agents and did it at a... better priceread more
Damo's Personal Training
Damo's Personal Training
19:24 29 Apr 21
Leigh Thomas did what it says on the tin. He sold my property. What more can you ask from your agent? But he did it much faster than my previous... agent and he always fought my corner throughout the process. Leigh was on the other end of the line whenever I needed. Thanks Leigh and thanks Truuli!read more
Benjamin Wells
Benjamin Wells
15:15 29 Apr 21
These guys were super helpful with my first time buy, being patient with me as I ask multiple questions, sometimes the same question a number of... time.Ryan, Humza and Michael were all extremely helpful and explained to me what was going on and kept me up to date as much as possible. Again being very patient with my queries.Can't recommend them enoughread more
john cormack
john cormack
14:10 29 Apr 21
My sale was handled by Ryan, who went the extra mile at every stage to ensure a successful sale.
prabhav bhadani
prabhav bhadani
11:05 29 Apr 21
Ryan at Truuli has been an outstanding help during the entire purchase process. As first time buyers, we quickly realized how daunting the home... buying process was going to be with Agents using hard-selling tactics and even lying to pressurize you into taking rash decisions. We ended up engaging with most of the high street brokers in Croydon/Bromley area and it was difficult to tell them apart.But, Ryan was a breath of fresh air...right from the outset we felt like he was someone we could trust. He was extremely responsive, very professional and helpful during the whole buying process. Ryan has been a very significant part of our journey towards becoming a home-owner - Thank you!read more
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