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Success Stories

4.9

Annie is an extraordinary estate agent, I have never met somebody with such determination to work as Annie. She is a kind soul who helps beyond! If I could, I would continue searching for properties forever just to have Annie as my estate agent 🙂

madi

17:15 06 Dec 25

Annie is by far the most exceptional sales agent I have encountered. She demonstrates a high level of professionalism, extensive product knowledge, and a genuine commitment to assisting customers. Her ability to clearly explain options, address concerns, and provide thoughtful recommendations made the entire experience smooth and reassuring. I truly appreciate her dedication and the outstanding quality of service she delivers. Salute 🫡

Frescious D.

16:09 03 Dec 25

Mrs. Annie Ryland was our Estate Agent from TRUULI, South Croydon, and was responsible for advertising our home in Weybourne Place, Sanderstead, and interviewing prospective buyers.Annie was incredibly approachable and enthusiastic throughout the entire process. She patiently answered all our questions — any time, any day — and consistently kept me and my family updated over the past few months. We were genuinely impressed by how she sold a six-digit home in less than three months. She is... exceptionally proactive.She was an excellent advocate, speaking with every interested buyer and relaying all important details back to us clearly. Annie remained unfailingly positive at all times. She was efficient, supportive, and a true delight to work with, always explaining anything we didn’t understand.I would not hesitate to recommend her to my friends.Yours sincerely,JWread more

Jana R.

15:00 03 Dec 25

Leigh at Truuli was incredible, we first met him when buying our first home and liked him so much that we decided to ask him to sell the property too! Incredibly professional, kind and knowledgeable, and got us a sale within two weeks. Couldn’t ask for a better agent!

Alexa D.

14:59 03 Dec 25

I am helping my aunt, who has no Google account, to share her experience, and truly, it is all praises for the South Croydon branch of Truuli Estate Agents. As a family, we are so grateful that despite the distance between us, my aunt found real empathy and support from this company, something very rare these days.This review is personally written on her behalf.My aunt who is elderly, has just purchased her forever 'retirement' home with Truuli. All she wanted was a smooth, stress free... move, and Annie and Jonathon made that not only possible but surprisingly easy. The entire process was seamless, and their customer service was outstanding.Annie showed genuine empathy, especially when a difficult situation came up last minute. She handled everything with professionalism and kindness. Jonathon was equally supportive and helped make the whole experience far less overwhelming.We are deeply grateful for their help. They have both gone above and beyond.Thank you, Annie and Jonathon.read more

Nini R.

21:16 20 Nov 25

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Milner Road, Thornton Heath
Sold (STC) in 3 days

We sold (Subject To Contract) Mr Faisal’s house within 3 days & most importantly achieved his asking price.

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4.9

Based on 670 reviews

Truuli

4.9

madi

17:15 06 Dec 25

Annie is an extraordinary estate agent, I have never met somebody with such determination to work as Annie. She is a kind soul who helps beyond! If I could, I would continue searching for properties forever just to have Annie as my estate agent :)

Frescious D.

16:09 03 Dec 25

Annie is by far the most exceptional sales agent I have encountered. She demonstrates a high level of professionalism, extensive product knowledge, and a genuine commitment to assisting customers. Her ability to clearly explain options, address concerns, and provide thoughtful recommendations made the entire experience smooth and reassuring. I truly appreciate her dedication and the outstanding quality of service she delivers. Salute 🫡

Greg D.

15:08 03 Dec 25

Working with Truuli has been a great experience. Great service and communication!

Jana R.

15:00 03 Dec 25

Mrs. Annie Ryland was our Estate Agent from TRUULI, South Croydon, and was responsible for advertising our home in Weybourne Place, Sanderstead, and interviewing prospective buyers.Annie was incredibly approachable and enthusiastic throughout the entire process. She patiently answered all our questions — any time, any day — and consistently kept me and my family updated over the past few months. We were genuinely impressed by how she sold a six-digit home in less than three months. She is exceptionally proactive.She was an excellent advocate, speaking with every interested buyer and relaying all important details back to us clearly. Annie remained unfailingly positive at all times. She was efficient, supportive, and a true delight to work with, always explaining anything we didn’t understand.I would not hesitate to recommend her to my friends.Yours sincerely,JW

Alexa D.

14:59 03 Dec 25

Leigh at Truuli was incredible, we first met him when buying our first home and liked him so much that we decided to ask him to sell the property too! Incredibly professional, kind and knowledgeable, and got us a sale within two weeks. Couldn’t ask for a better agent!

Nini R.

21:16 20 Nov 25

I am helping my aunt, who has no Google account, to share her experience, and truly, it is all praises for the South Croydon branch of Truuli Estate Agents. As a family, we are so grateful that despite the distance between us, my aunt found real empathy and support from this company, something very rare these days.This review is personally written on her behalf.My aunt who is elderly, has just purchased her forever 'retirement' home with Truuli. All she wanted was a smooth, stress free move, and Annie and Jonathon made that not only possible but surprisingly easy. The entire process was seamless, and their customer service was outstanding.Annie showed genuine empathy, especially when a difficult situation came up last minute. She handled everything with professionalism and kindness. Jonathon was equally supportive and helped make the whole experience far less overwhelming.We are deeply grateful for their help. They have both gone above and beyond.Thank you, Annie and Jonathon.

nawaz A.

10:50 20 Nov 25

Pleasure dealing with Annie ! Did her homework well on property viewing answered all questions and polite and friendly.

LoveMarcii2011

09:23 16 Nov 25

Trulli really are a notch above the rest. Annie was so personable and truly helpful in a way I haven't experienced before. Would definitely recommend her and the team - after all buying a home is such a big decision to make without a fab trusted team alongside you.

fu t

13:53 14 Nov 25

Staff are really helpful and actively chasing up progress. Communication is amazing too.

Eva M.

00:02 29 Oct 25

Annie is an absolute star at Truulie. Originally she covered for a colleague, but she made sure to show me the flat in detail, didn't rush me at all, and answered all my queries.Unfortunately this flat fell through after 6 months. However after getting in touch with her again, she made sure to arrange several viewings with her colleagues for me.One of the flats I ended up buying. 5 stars for Annie!!Ricky and Jonathon have also been very helpful, and patiently answered all my questions, especially towards the end.The ratings in general for Truulie is only 4 stars, as I had some minor issues with several changes of agents, and poor communication throughout the process of the first flat. This wasn't the case with the second flat though.Would still recommend Truulie.

Myk O

20:12 26 Oct 25

From the first call that I made to enquire about a property to the day of completion, I could that say Truuli has been a tremendous help and support with an unwavering sense of professionalism and determination to complete the process smoothly. Particularly, Annie Ryland who was knowledgable and very cordial in helping me through navigate the quite intimidating process of buying a property specially for someone like me who was a first timer. She answered my enquiries politely, professionally and calmly specially on times when I thought everything was going quite chaotic but she stood by me and helped me all the way plus Jonathon also from Sales Support was a major help when it comes to sorting out the communication between my solicitors and the other side. Thank you Truuli😊

Philippa J.

16:10 15 Oct 25

Hands down the best estate agent. I would highly recommend Truuli. Natasha and Matthew were both fantastic throughout our sale of our house. They made everything easy and as stress free as possible.

John H.

15:31 07 Oct 25

Very hard working team that go the extra mile. Annie from South Croydon is particularly helpful

Rijina Edachery K.

13:04 18 Sep 25

We can’t thank Ricky enough for his outstanding service, dedication to clear and open communication. With his personalised approach and commitment to our best interests ensured we find the perfect home. Thank you so much, Ricky!!!

Damian V.

08:55 18 Sep 25

I have personally dealt with Ricky and Leya for the sale and rental of a property in Croydon, and both were very professional and helpful, Will definitely use again :)

Niven

10:23 09 Sep 25

Ricky at Truuli estate Agents was absolutely amazing. Though we didnt end buying a house through him. He valued mine and my family's time. Was always on time, was knowledgeable. He was a professional and understood that buying a house as first time buyers was life changing. He wasn't pushy or trying to sell us anything and everything that was on the market. He was very friendly and direct to the point.I would recommend him to anyone looking to buy a house in the region of CR0.

Tiffany W.

15:30 05 Sep 25

Fantastic agent! Leigh is very personable and professional- He goes the extra mile and helped us to secure our dream home! Thank you!

Javeeta S.

12:39 05 Sep 25

Great service. Leigh was especially great as was always available to help with any issues or queries we had. Very attentive and did above and beyond to make sure we were able to secure the property!

khurshid A.

11:04 05 Sep 25

I bought my property with Truuli in south croydon, Annie Ryland was very helpful and great in communication that keep our loyalty to the brand, today I'm happy with our forever home and highly recommend Truuli and Annie.

Hannah M.

20:19 27 Aug 25

We had an amazing experience with Truuli. Annie was great. She had viewings lined up immediately and the flat was sold in no time. Her communication was brilliant giving us valuable feedback from the viewings.Once the sale was underway Jonathon in the sales support team was an absolute angel. Chasing solicitors for responses, keeping me updated and making sure everything was moving along.I would definitely recommend Truuli

Shermeen A.

12:16 08 Aug 25

It was not easy to put our home on market. I was extremely nervous. But I am so glad that I made a choice to choose Truuli, as i got the chance to meet Annie RylandShe just not only did her job amazingly but also supported us in going through this process.She listened to every concern I had and solves all my questions. She gave her 100% to us. She worked according to our schedule and suggest but never impose her ideas on us.I would like to say this with full confidence that please refer to Annie when you approach to Truuli. As she is just not aware of her job and role in the company but she is also an amazing Human being inside out.

Debbie H.

10:44 08 Aug 25

Leigh was very helpful.He worked hard to get our house sold.I would recommend Truuli and thank you Leigh

Angela T.

09:06 08 Aug 25

Leigh has been a pleasure to work with – professional, friendly, and accommodating throughout. He made the whole process smooth and stress-free. Highly recommend!

Maneesha

10:09 07 Aug 25

We had a wonderful experience with Annie at Truuli. We had a lot of apprehension buying in an unfamiliar area however Annie made us feel at ease. She was always a phone call away and always willing to answer our endless questions. She arranged for a second viewing at a time that suited us. She made sure all communication between us and the seller went smoothly. She even helped with queries from our solicitors. We found her to be extremely professional, knowledgeable and dedicated. We have bought quite a few properties over the years and we can hands down say that our experience with Annie was the best one so far. We have already recommended her to a family member and a couple of friends.

Michael M

17:06 29 Jul 25

I recommend Truuli for their work in the sale of my property. From our initial consultation with Leigh to the final closing, which Leigh also initiated, their professionalism and dedication were evident in every step.Annie, who was my main point of contact, provided good advice, ensuring a smooth and successful sale which is currently in progress.I commend their professionalism and therefore recommend to anyone looking to sell their property.

Sheila S.

05:34 11 Jul 25

Ricky was very helpful and has a very unique approach when he showed us the property. He let me take my time to view it and answered any questions I had. He didn’t rush me at all. He has a polite and humble way to talk to buyers as I met with a lot of agents in town and Ricky’s professionalism totally stood out. I am very happy that I have finally found my first home. I had a great agent from Truuli and one thing that stayed with me that Ricky said ‘he will hold my hands all the way till we move in’ which he did. After my offer was accepted, any queries or support I needed, the agency looked after it promptly. So thank you guys at Truuli 🙌🏼 Highly recommended :)

Natasha A.

21:30 01 Jul 25

Truuli/ agent Leigh is outstanding. He goes above and beyond to help to support his clients with the sale of their home. I would recommend him to anyone that is going through this transition. He communicates regularly via email calls and sometimes just even a well-being check to make sure that you are not stressed out and that everything is going well .He really made the process of selling my home a lot easier

Adi H.

17:34 27 Jun 25

I had an excellent experience with Truuli. They were professional, responsive, and made the whole process smooth and stress-free. Leigh had knowledge of the market and attention to detail were impressive. I truly appreciated Leigh’s honest advice and constant communication. I purchased my first house through Leigh and I highly recommend him to anyone.

Hazel D.

22:00 26 Jun 25

I just completed the sale of my late Aunt's flat in Lewisham with Mr. Leigh Thomas as my agent. This was a very challenging sale as it was not a straightforward sale. There was a business cooperation involved, and it took some sorting out to do. Added to the fact that I am living in the United States, I had to completely depend on Mr. Thomas for his guidance in this matter. Leigh was the best person I could have had at this time. He was always there to answer every call I made and explained the British process of selling the property. He kept me informed as to the progress was always upbeat. I truly appreciate his positive and generous attitude. I highly recommend him as the agent to help anyone sell their next property. Thank you, Leigh.

Dominic Hamilton (.

15:47 09 Jun 25

I recently used Truuli to sell a house I owned with my former partner, and I couldn't be more satisfied with their service. From start to finish, the team made the entire process smooth and as stress-free as could be expected.Communication was easy - we mostly used WhatsApp and received quick responses every time. Annie, in particular, was incredibly friendly and kept us updated regularly, making us feel well-informed throughout the process. One standout moment was when Annie organized a viewing event that had people queuing around the street. She managed the day impeccably, fielding all questions with ease, which resulted in multiple offers!When it came to negotiating with the eventual buyer, Annie's skills shone through. She expertly maintained our asking price, standing firm despite pushback from the buyer. Her negotiation skills were indeed exceptional.Jonathan joined later in the process to help push the sale to completion. Despite our solicitors being quite unresponsive and providing unsatisfactory replies, Jonathan excelled in keeping us informed and providing detailed updates, which was very reassuring.Overall, from start to completion, Truuli was amazing. Their guidance and expertise led to a successful conclusion. I highly recommend Truuli, and especially Annie, who truly did an outstanding job.Thank you, Truuli, for a fantastic experience!

Robert Newell C.

14:56 02 Jun 25

Ryan and Lee were helpful and efficient in getting the property sold.

E W.

13:22 29 May 25

Service from Annie is outstanding from the beginning till the end. She kindly covered her colleague who could not make the viewing at the time and I am grateful that it was her instead, even though she has nothing to do with the sales - she was super helpful from the start till after the purchase! Going out of her way to ensure I get my key when it was convenient for me. Truly exceptional, the agency is lucky to have a hardworking + superb customer service, agent like Annie. Will probably use Truuli again, purely from my experience with her! Thanks Annie

David R.

16:16 28 May 25

Good service from Leigh

Daniel L.

15:07 28 May 25

Leigh Thomas was extremely helpful with buying our first home!

Rita O M.

12:13 27 May 25

Very helpful & communicative all through the process.

Veronica K.

13:59 21 May 25

I am throughly happy with the navigation, assistance, and help from Leigh Thomas and team mates. In going through the process of selling my parents' property at such a difficult time.xxx

T J.

14:51 09 May 25

After my last property fell through, going back and forth for 6 months, Leigh helped me find a property! My first viewing was great, then I booked a second viewing where Leigh told me all relevant important details regarding the flat. Any questions I had he was a phone call / e-mail away. I did not have to chase him for any information. If there were delays in the process of information and documents, he would update me and the vendor so we were all up to date with information. Very easy to talk to and get advice. Super Punctual! and A fantastic person! As an Agent, he did not come across as just trying to pitch a sale, but more of a person allowing the buyer to make a decision on their own ( not a rushed decision) and advise on next steps.I would request Leigh to process on future properties I may be lucky to purchase in the future!Thank you!!

Jonathan Michael R.

22:52 06 May 25

My dads had a great experience with these guys namely Leigh Thomas.

Antony N.

15:53 06 May 25

I had an awesome experience working with Ms.Leya Ricketss during my rental process. She was super helpful, patient, and made sure everything went smoothly. Really appreciate all her help — I’d definitely recommend her to anyone needing help with renting!

Henry W.

12:54 29 Apr 25

Leigh did a great job helping us with a tricky purchase. He was responsive, patient and always straight foward. Thanks very much!

Debbie S.

13:36 21 Apr 25

I used Truuli in South Croydon to sell my property in Croydon and I couldn't be happier with the service I received. Natasha couldn't have been more helpful, she was on the ball from the moment I made contact with her. She provided a truly professional service, she was easy to contact and she responded promptly to my calls and emails.Our home had been in our family for around 75 years and Natasha handled our sale with careful attention and sensitivity. I would not hesitate to recommend Truuli to anyone selling their home.

Arnab S.

15:29 11 Apr 25

Excellent service by the team. Leigh Thomas and Ryan Morgan had been amazing. It was a very difficult property sale due to complex paperwork but the team made things so smooth. A very honest estate agency who believe in true values and restores trust in property investment.

Jeselle Anne J.

15:45 10 Apr 25

Fantastic Service – Highly Recommended!We had an amazing experience with our estate agent, Annie Ryland, while purchasing our first home in the UK. From start to finish, she was professional, knowledgeable, and incredibly supportive. She took the time to understand our needs, guided us through the entire process, and made what could have been a stressful experience feel smooth and straightforward.Annie and the whole Truuli team were simply wonderful. Their communication was excellent, always keeping us updated and answering any questions we had promptly. They went above and beyond to ensure everything went smoothly, and we truly felt like they had our best interests at heart.We couldn’t be happier with our new home, and we’re so grateful for their help in making it happen. We highly recommend Annie Ryland and Truuli to anyone looking to buy a home – you won’t be disappointed!Thank you again for everything!

Soushian S.

07:45 02 Apr 25

I had great experience with Truuli! From start to finish, they were professional, efficient, and genuinely caring, making what can often be a stressful process feel smooth and well-managed.A huge shoutout to Annie, who provided invaluable support, her patience and guidance made all the difference.Leigh went above and beyond, staying well past closing hours to ensure I had all the support I needed—his dedication was truly remarkable. He worked tirelessly behind the scenes on my case, always making sure everything was progressing as it should. His support, kindness and genuine care were evident throughout, and knowing he was there handling things in the background made such a difference.Jonathan was an absolute star, following up on everything at lightning speed while keeping the whole process light-hearted with his humour and respectful approach. His ability to get things moving so quickly was incredible—there was never a delay, and he always made sure I had the latest updates without me even having to ask. Despite working at such a fast pace, he always took the time to check in, offer reassurance, and keep things upbeat, making the entire experience so much more enjoyable.And last but certainly not least, Nana showed incredible commitment by waiting around after closing time on the final day to make sure everything was in place for me.The level of care, professionalism, and personal attention I received from the Truuli team was excellent.

Ronald J.

23:52 29 Mar 25

Annie Ryland - Super Agent! 🫡I had a superb experience with Annie Ryland of Truuli. Her unwavering commitment and personal approach truly sets her apart. What seemed impossible was made possible. She took the time to understand our needs, provided tailored advice, and went above and beyond. Thanks to her dedication and expertise, we now own not just a house, but a home. Her exceptional service and genuine care made all the difference in our journey.I also want to express my gratitude to Natasha Dixson. She played a major part to ensure we get the house that we want.I couldn’t be more grateful and I highly recommend Truuli to anyone looking for outstanding real estate support.

Deeanne L.

14:29 29 Mar 25

A huge thank you to Annie and Natasha who helped me find the perfect property!Annie from Truuli Estate Agents, is fantastic. From the moment I began my property search, Annie was not only professional but also incredibly friendly and approachable. She went above and beyond to arrange multiple viewings on a single day, which was immensely helpful for someone like me who had to travel a fair distance.Annie took the time to ask insightful questions, ensuring she understood my preferences and needs. Her responsiveness was impressive , always getting back to me quickly and regularly checking in, making me feel valued and supported throughout the process.Natasha was pivotal with speeding things along too and made the purchase of my property smooth and stress free!I cannot recommend Annie enough though. I will definitely be contacting her again when I’m ready to purchase my next property.Thank you so much, Annie!

Colin M.

17:04 25 Mar 25

Great service. Very personable and friendly which made our sale go through nicely. Would recommend. Annie is a star!

Abdul H.

15:45 25 Mar 25

Leight Thomas at Truuly has been very helpful through out the process for my property purchase.Always available for discussion and he is very patient.

Maureen C.

12:12 25 Mar 25

Leigh was always available for updates and was quick to address my concerns. I would recommend Truuli.

Marcella T.

19:54 23 Mar 25

Excellent service ....very prompt with replies ...lovely staff to deal with xx

Claudine G.

13:26 16 Mar 25

I am incredibly grateful to Natasha Dixon at Truuli for all the hard work, professionalism, dedication and kindness she exhibited in selling my house. She went above and beyond to make sure it happened, despite often challenging circumstances, and I felt fully supported throughout. I don't think anyone else could have done a better job and with just a few days now until completion I honestly don't think I would have got here if it wasn't for Natasha. I would highly recommend Truuli, they're not like any other estate agency I've experienced.

Akoue O.

11:46 15 Mar 25

LEYA has been very helpful and dynamic person . Taking her job with a lot of Pride and Responsibility . Very Professional on her approach . Keep the Good work !!!

Ruby M.

09:44 15 Mar 25

Second time using Truuli to sell our home.They are brilliant Natasha was amazing always contactable and keeping us up to date. We had constant viewings and sold in a speedy fashion. All round great estate agents.

Delroy R.

18:45 13 Mar 25

Paul E.

18:35 13 Mar 25

We have worked with Ricky on our sale and we are currently under offer. So far he has been great to work and has kept us updated and been very responsive with throughout the process. We feel like we are in good hands and would reccomend Truuli and Ricky.

MALA P.

15:57 12 Mar 25

I had a great experience working with Leigh Thomas at Truuli on the sale of my house. His knowledge and experience is excellent and he is always professional, personable and responsive. Thank you Leigh and Truuli for getting this over the line! Would highly recommend Truuli.

Adjoa

00:24 09 Mar 25

I have had a lot of experience with Estate Agents over the years and can say my experience with Truuli has been one of the best. The property managers seem to genuinely want to get the best result for their customers. I have been really looked after by Natasha and am very thankful to her for her patience, guidance and genuine kindness in helping me with my property search.A big thank you also to Annie who I never met but was always very helpful over the phone.

Lenea M.

23:15 06 Mar 25

I had the pleasure of working with Annie Ryland at Truuli Estate Agents, and I can’t recommend her highly enough. Annie took the time to explain the differences between shared ownership, freehold, and leasehold, ensuring I fully understood my options. Her knowledge, dedication, and genuine desire to help were evident throughout the process. I truly appreciated how she prioritized my needs, even under time constraints.Truuli is fortunate to have someone like Annie on their team, and I have no doubt that the company will continue to grow thanks to her exceptional customer service. I highly recommend Truuli to anyone looking for expert guidance and outstanding support.

The F.

12:00 05 Mar 25

We would like to extend our sincere gratitude to the entire Trruli sales team for their outstanding service. A special thank you goes to Annie Ryland, whose unwavering dedication and exceptional commitment have truly set her apart throughout this entire journey. Annie’s professionalism, expertise, and genuine focus on ensuring our satisfaction were instrumental in helping us secure our property.Both my partner and I are incredibly thankful for Annie’s exceptional efforts, particularly her willingness to conduct viewings on Sundays—a level of dedication that is rare and something we haven’t encountered with other estate agents. Her flexibility in accommodating our needs, combined with her tireless support, has made all the difference in our experience.We are absolutely confident that sticking with Annie was the best decision we could have made, and words can’t fully express how much her hard work, patience, and constant support have meant to us. Annie has truly gone above and beyond, and we will forever be grateful for her exceptional service.

Lee S.

09:46 23 Feb 25

I had a great experience working with Leigh Thomas at Truuli Estate Agents. He was professional, attentive, and knowledgeable, providing clear communication and helpful advice throughout the process. Leigh’s personal touch made me feel like a priority, and I highly recommend his service.

chloe V.

08:56 23 Feb 25

I can’t thank Truuli, enough for their help and support. Leigh has gone above and beyond to help find me a property, and I am so pleased I have found somewhere to call home. I would highly recommend using Truuli Estate and letting Agents

Fiona F.

23:45 19 Feb 25

I usually don't write reviews but I am just in awe and wanted to let everyone know of the amazing and excellent level of professionalism and knowledge that Annie Ryland has shown me and my husband with the purchase of our new house. She was spot on with the location of the property and provided us with detailed description of the surrounding areas and answered all of our questions with ease. I was at first nervous about going through an online agent but meeting her was like a breath of fresh air because she made us comfortable with her cheerful and bubbly personality.The first Filipino agent l've ever met in theUK. Thank you Annie for making our buying process an excellent one from start to finish.

carla Jesus A.

19:16 09 Jan 25

I recently had the pleasure of working with Truuli and couldn't be more satisfied with their service. From the outset, the agency displayed an exceptional level of professionalism and dedication. The team specially Leigh Thomas who guide the all process was absolutely fantastic.Also ANNIE RYLAND she had an important roll on the buying as she was the first to contact me an show me the property.The process of buying my property was seamless, thanks to their efficient and transparent communication. They kept me updated at every stage and were always quick to respond to any queries I had, ensuring a stress-free experience. Their attention to detail and commitment to meeting my needs set them apart from other agencies I have dealt with in the past.Moreover, the agency went above and beyond to negotiate the best deal, demonstrating their expertise and client-focused approach. I would highly recommend Truuli to anyone looking for a trustworthy and competent estate agency.

Ross U.

16:25 17 Dec 24

Really great service provided by truuli while selling my house. Thank you Natasha, Leigh and Ameera for all your hard work. Highly recommend Truuli.

Rajesh R.

15:01 10 Dec 24

I had great experience with Truuli agency. Especially we are grateful to Natasha Dixon for the professionalism and for her instantaneous response and for the availability. She made the whole process easy and quick. All the best to her and Truuli. I fully recommend Truuli to others.

John C.

19:22 06 Dec 24

On behalf of my father, many thanks to the Truuli team, Leigh, Natasha and Ameera for their dedication and hard work in providing a friendly, positive and professional service in respect of the sale of my late Uncle's property.Have a wonderful Christmas and new year.Best wishesAlan & John

Krystal J.

09:00 21 Nov 24

I cannot recommend Truuli highly enough! From the very first valuation to the final sale of my property, the entire process was seamless and stress-free. Leigh was incredibly professional, knowledgeable, and approachable. He gave me an honest and accurate valuation, explained the process clearly, and kept me updated every step of the way.His marketing strategy was spot on – the photos and listing were fantastic, attracting multiple viewings in no time. They were always available to answer my questions, no matter how small, and worked tirelessly to secure the best possible deal for my property.Selling a home can be daunting, but Leigh and his team made the experience straightforward and even enjoyable. Their expertise and dedication really stood out, and I’m so grateful for their hard work. I wouldn’t hesitate to use their services again or recommend them to anyone looking to sell their property.Thankful to them for making this process such a success!

Hannah

15:04 18 Nov 24

I recently sold my flat with Truuli. Ryan was absolutely fantastic from start to finish. He made a stressful process so much easier and was always there to support or assist me.Ryan was always on hand to answer any questions (no matter how small) and kept me updated at every stage. Ryan was so friendly and genuinely cared, he went the extra mile to get a great result and nothing was too much trouble. He took a proactive approach at all times.The team at Truuli are fantastic. Thank you again, Ryan, for all your hard work, I'm so grateful!

Vanessa S.

10:43 11 Nov 24

"Me and my husband had such a great experience with NANA, while viewing a property! Nana were super professional, took care of everything smoothly, and made the whole process feel easy. Really knowledgeable, and made sure we felt comfortable every step of the way. If you’re looking for a lettings agent who TRUULI cares and knows their stuff, I’d highly recommend NANA!"

Feven

13:32 25 Oct 24

I had an excellent experience with Truuli during the sale of my flat. From start to finish, their communication was outstanding—they kept me informed at every stage and promptly answered all my questions. Their professionalism and dedication made the entire process smooth and stress-free. I felt confident throughout, knowing that they had everything under control. I highly recommend Leigh Thomas to anyone looking to buy or sell a property. Thank you for your fantastic service!

Ana P.

09:59 11 Oct 24

I just sold a property with your company and I would like to thank Ameera for all her help and a good disposition.

Keith F.

09:49 11 Oct 24

Heard good reports, spoke to Seth who was very knowledgeable and gave us clear options and prices. Photographer arrived as promised. Within a week of going on market property was sold. 100% recommended.

Ysabel S.

09:45 09 Oct 24

I cannot thank Truuli enough for helping me sell my house. Ryan was friendly, helpful and supportive from start to finish. It was my first time selling and he really helped with the process. I honestly can’t think of a single negative. If you’re selling your house, I’d highly recommend you sell with Ryan at Truuli. I also used Jo at Taylor Rose as my solicitor, who Ryan recommended. And she was incredible. Together, they made the perfect selling team.

Rebekah

16:12 27 Sep 24

We came to Truuli because of having purchased with Leigh before. It was reassuring to be able to have that continuity and familiarity. Had a very good experience.

Nicos J

02:17 23 Sep 24

5 stars to Truuli and especially to Nana. Excellent service and communication. We have recommended Truuli to many neighbors looking to let their property, and all have spoken very highly of Nana.

Elena Z

02:02 23 Sep 24

I had a great experience working with Nana at Truuli. His knowledge of the market was impressive, and he quickly found tenants for my property. The entire process was smooth and well-organised. Nana was always responsive to my emails and kept me updated throughout. His professionalism, combined with reasonable fees, made the experience stress-free. I highly recommend Nana and Truuli for anyone in need of a reliable lettings agent.

Rob S.

15:13 18 Sep 24

Ryan has been terrific from start to finish, and got my sale across the line after failing with a different agent. Professional, friendly, great communication - top recommendation.

Julie G

15:50 28 Aug 24

Ameera has been great. Approachable, knowledgeable and always there if you need her! Thanks for all your hard work and support 😁

Naska M.

13:23 28 Aug 24

We have received an excellent service from Leigh Thomas in assisting with the sale of our property. There were minor obstacles in the process but Leigh's input was vital in resolving them.

Gavin M.

06:47 27 Aug 24

It wasn't an easy sale, lots of challenges but Ryan got us over the line. Very professional. Thanks Ryan

Justina A.

09:24 23 Aug 24

I came to view the property and l like it d process was express and good service

Roger S.

15:20 21 Aug 24

Very efficient and helpful agency that have assisted us with renting property in south london. We had the pleasure of working with leya who is a very knowledgeable and helpful agent and a clear asset to the team. Than you truuli

Omar U.

14:30 18 Aug 24

We are delighted to share our exceptional experience working with Ryan Morgan from Truuli Estate and Lettings Agents when putting our property on the market. From our first meeting to the final sale, he provided top-notch service, ensuring a smooth and successful process.Ryan impressed us with his thorough understanding of the local real estate market. He provided a comprehensive market analysis, helping us set a competitive and realistic asking price for our property. His expertise and strategic approach were evident in every step, from staging and photographing the property to marketing it effectively.One of the standout aspects of working with Ryan was his warm and friendly demeanour. He made the entire process feel less daunting and more manageable. He took the time to get to know us and our specific needs, ensuring that we felt comfortable and supported every step of the way.Communication was always prompt and clear. He kept us informed and updated at every stage, promptly addressing any questions or concerns we had. He was always accessible, providing clear and detailed explanations that made us feel confident and well-supported throughout the process.The marketing efforts by Ryan were outstanding. He used a variety of channels to ensure our property received maximum exposure, resulting in a high level of interest and several competitive offers. His negotiation skills were exemplary, and he worked tirelessly to secure the best possible deal for us.We also appreciated Ryan’s attention to detail and dedication to making the entire experience as stress-free as possible. He coordinated all the necessary paperwork and logistics seamlessly, ensuring a smooth transaction from start to finish.In conclusion, we highly recommend Ryan at Truuli Estate and Lettings Agents to anyone looking to sell their property. His professionalism, expertise, and exceptional customer service make him a standout agent in the industry. Thank you, Ryan, for your hard work, friendliness, and for making the sale of our property a resounding success!

Antoinette J.

16:53 15 Aug 24

Leya was truly amazing! She was patient and understanding of my needs, maintaining professionalism throughout. Her efficiency ensured my property had many viewings until tenancy was secured. I was very satisfied with the process. Thank you, Truuli!

rainchale18

10:29 11 Aug 24

I’ve had very good experience with Truuli! Annie was very professional, attentive and listened to my needs. She answered all my questions promptly and gave me regular updates. She also referred me to a very competent mortgage advisor. I would highly recommend! ⭐️

Jemarie grace G.

10:59 23 Jul 24

Big thanks to Truuli’s agent Ameera for booking us to view our new home, and Leigh Thomas who is always there to assist and update us with our mortgage process. It’s been great knowing you guys, you make the process bearable and we made it in just 2 months. Our family is TRUULI grateful⭐️👏

Kirsty C.

15:02 19 Jul 24

From our property enquiry to completion, we were extremely happy to be dealing with Truuli.Our estate agent, Ryan, was very professional and easy to speak to. He also had useful insights and knowledge, where we had further questions he always followed up with the relevant parties to get information to us.We’re first time buyers and Ryan very accommodating and made our buying experience smooth!

Usman K.

15:37 04 Jul 24

Didn't really have to deal with Trulli much as was the buyer. However Leigh was good to work with and has good customer service skills.

Jenni B.

12:11 04 Jul 24

Very happy with service and Leigh house sold within 2 weeks for full asking price thank you

Luke B.

08:35 26 Jun 24

As a first time buyer I didn't really understand the process fully but Ryan showed me several properties in my budget and requirements and was excellent throughout helping with the offer process and getting the deal over the line. Even when the exchange got delayed (for reasons outside our control) Ryan was very engaging and understanding and helped ensure we managed to get the completion date held to minimise any delay.All in all, a very good experience with Truuli and would highly recommend them as an agent for anyone looking to purchase in the Croydon area.

Shaman A.

17:53 11 Jun 24

Huge thanks to Truuli and specifically Ryan Morgan for helping me sell my property. Even though there were legal obstacles which delayed things, Ryan stayed on top of it and coordinated everyone to get the job done. Highly recommended (and not surprising to see other reviews also praising Ryan!).

Juda S.

16:09 11 Jun 24

Top service, Leigh made the transaction so smooth and easy like buying a milk in the grocery, really recommend to everyone.

Simon P.

11:17 10 Jun 24

Bought a brilliant share of freehold flat in West Norwood through Lee at Truuli. Really nice and friendly agent to deal with who worked hard to get the deal done! Many thanks, Simon

Eleanor G.

19:30 31 May 24

Ryan is a fantastic agent - friendly, efficient and highly communicative at every stage. Would recommend!

Veronika

06:25 29 May 24

I have been a landlord with Truuli for 5 months now. Good experience overall, Nana is approachable and responsive and was very helpful in setting up the tenancy and accommodating some additional provisions to the tenancy agreement.

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Google Rating

4.9

Based on 670 reviews

Truuli

4.9

madi

17:15 06 Dec 25

Annie is an extraordinary estate agent, I have never met somebody with such determination to work as Annie. She is a kind soul who helps beyond! If I could, I would continue searching for properties forever just to have Annie as my estate agent :)

Frescious D.

16:09 03 Dec 25

Annie is by far the most exceptional sales agent I have encountered. She demonstrates a high level of professionalism, extensive product knowledge, and a genuine commitment to assisting customers. Her ability to clearly explain options, address concerns, and provide thoughtful recommendations made the entire experience smooth and reassuring. I truly appreciate her dedication and the outstanding quality of service she delivers. Salute 🫡

Greg D.

15:08 03 Dec 25

Working with Truuli has been a great experience. Great service and communication!

Jana R.

15:00 03 Dec 25

Mrs. Annie Ryland was our Estate Agent from TRUULI, South Croydon, and was responsible for advertising our home in Weybourne Place, Sanderstead, and interviewing prospective buyers.Annie was incredibly approachable and enthusiastic throughout the entire process. She patiently answered all our questions — any time, any day — and consistently kept me and my family updated over the past few months. We were genuinely impressed by how she sold a six-digit home in less than three months. She is exceptionally proactive.She was an excellent advocate, speaking with every interested buyer and relaying all important details back to us clearly. Annie remained unfailingly positive at all times. She was efficient, supportive, and a true delight to work with, always explaining anything we didn’t understand.I would not hesitate to recommend her to my friends.Yours sincerely,JW

Alexa D.

14:59 03 Dec 25

Leigh at Truuli was incredible, we first met him when buying our first home and liked him so much that we decided to ask him to sell the property too! Incredibly professional, kind and knowledgeable, and got us a sale within two weeks. Couldn’t ask for a better agent!

Nini R.

21:16 20 Nov 25

I am helping my aunt, who has no Google account, to share her experience, and truly, it is all praises for the South Croydon branch of Truuli Estate Agents. As a family, we are so grateful that despite the distance between us, my aunt found real empathy and support from this company, something very rare these days.This review is personally written on her behalf.My aunt who is elderly, has just purchased her forever 'retirement' home with Truuli. All she wanted was a smooth, stress free move, and Annie and Jonathon made that not only possible but surprisingly easy. The entire process was seamless, and their customer service was outstanding.Annie showed genuine empathy, especially when a difficult situation came up last minute. She handled everything with professionalism and kindness. Jonathon was equally supportive and helped make the whole experience far less overwhelming.We are deeply grateful for their help. They have both gone above and beyond.Thank you, Annie and Jonathon.

nawaz A.

10:50 20 Nov 25

Pleasure dealing with Annie ! Did her homework well on property viewing answered all questions and polite and friendly.

LoveMarcii2011

09:23 16 Nov 25

Trulli really are a notch above the rest. Annie was so personable and truly helpful in a way I haven't experienced before. Would definitely recommend her and the team - after all buying a home is such a big decision to make without a fab trusted team alongside you.

fu t

13:53 14 Nov 25

Staff are really helpful and actively chasing up progress. Communication is amazing too.

Eva M.

00:02 29 Oct 25

Annie is an absolute star at Truulie. Originally she covered for a colleague, but she made sure to show me the flat in detail, didn't rush me at all, and answered all my queries.Unfortunately this flat fell through after 6 months. However after getting in touch with her again, she made sure to arrange several viewings with her colleagues for me.One of the flats I ended up buying. 5 stars for Annie!!Ricky and Jonathon have also been very helpful, and patiently answered all my questions, especially towards the end.The ratings in general for Truulie is only 4 stars, as I had some minor issues with several changes of agents, and poor communication throughout the process of the first flat. This wasn't the case with the second flat though.Would still recommend Truulie.

Myk O

20:12 26 Oct 25

From the first call that I made to enquire about a property to the day of completion, I could that say Truuli has been a tremendous help and support with an unwavering sense of professionalism and determination to complete the process smoothly. Particularly, Annie Ryland who was knowledgable and very cordial in helping me through navigate the quite intimidating process of buying a property specially for someone like me who was a first timer. She answered my enquiries politely, professionally and calmly specially on times when I thought everything was going quite chaotic but she stood by me and helped me all the way plus Jonathon also from Sales Support was a major help when it comes to sorting out the communication between my solicitors and the other side. Thank you Truuli😊

Philippa J.

16:10 15 Oct 25

Hands down the best estate agent. I would highly recommend Truuli. Natasha and Matthew were both fantastic throughout our sale of our house. They made everything easy and as stress free as possible.

John H.

15:31 07 Oct 25

Very hard working team that go the extra mile. Annie from South Croydon is particularly helpful

Rijina Edachery K.

13:04 18 Sep 25

We can’t thank Ricky enough for his outstanding service, dedication to clear and open communication. With his personalised approach and commitment to our best interests ensured we find the perfect home. Thank you so much, Ricky!!!

Damian V.

08:55 18 Sep 25

I have personally dealt with Ricky and Leya for the sale and rental of a property in Croydon, and both were very professional and helpful, Will definitely use again :)

Niven

10:23 09 Sep 25

Ricky at Truuli estate Agents was absolutely amazing. Though we didnt end buying a house through him. He valued mine and my family's time. Was always on time, was knowledgeable. He was a professional and understood that buying a house as first time buyers was life changing. He wasn't pushy or trying to sell us anything and everything that was on the market. He was very friendly and direct to the point.I would recommend him to anyone looking to buy a house in the region of CR0.

Tiffany W.

15:30 05 Sep 25

Fantastic agent! Leigh is very personable and professional- He goes the extra mile and helped us to secure our dream home! Thank you!

Javeeta S.

12:39 05 Sep 25

Great service. Leigh was especially great as was always available to help with any issues or queries we had. Very attentive and did above and beyond to make sure we were able to secure the property!

khurshid A.

11:04 05 Sep 25

I bought my property with Truuli in south croydon, Annie Ryland was very helpful and great in communication that keep our loyalty to the brand, today I'm happy with our forever home and highly recommend Truuli and Annie.

Hannah M.

20:19 27 Aug 25

We had an amazing experience with Truuli. Annie was great. She had viewings lined up immediately and the flat was sold in no time. Her communication was brilliant giving us valuable feedback from the viewings.Once the sale was underway Jonathon in the sales support team was an absolute angel. Chasing solicitors for responses, keeping me updated and making sure everything was moving along.I would definitely recommend Truuli

Shermeen A.

12:16 08 Aug 25

It was not easy to put our home on market. I was extremely nervous. But I am so glad that I made a choice to choose Truuli, as i got the chance to meet Annie RylandShe just not only did her job amazingly but also supported us in going through this process.She listened to every concern I had and solves all my questions. She gave her 100% to us. She worked according to our schedule and suggest but never impose her ideas on us.I would like to say this with full confidence that please refer to Annie when you approach to Truuli. As she is just not aware of her job and role in the company but she is also an amazing Human being inside out.

Debbie H.

10:44 08 Aug 25

Leigh was very helpful.He worked hard to get our house sold.I would recommend Truuli and thank you Leigh

Angela T.

09:06 08 Aug 25

Leigh has been a pleasure to work with – professional, friendly, and accommodating throughout. He made the whole process smooth and stress-free. Highly recommend!

Maneesha

10:09 07 Aug 25

We had a wonderful experience with Annie at Truuli. We had a lot of apprehension buying in an unfamiliar area however Annie made us feel at ease. She was always a phone call away and always willing to answer our endless questions. She arranged for a second viewing at a time that suited us. She made sure all communication between us and the seller went smoothly. She even helped with queries from our solicitors. We found her to be extremely professional, knowledgeable and dedicated. We have bought quite a few properties over the years and we can hands down say that our experience with Annie was the best one so far. We have already recommended her to a family member and a couple of friends.

Michael M

17:06 29 Jul 25

I recommend Truuli for their work in the sale of my property. From our initial consultation with Leigh to the final closing, which Leigh also initiated, their professionalism and dedication were evident in every step.Annie, who was my main point of contact, provided good advice, ensuring a smooth and successful sale which is currently in progress.I commend their professionalism and therefore recommend to anyone looking to sell their property.

Sheila S.

05:34 11 Jul 25

Ricky was very helpful and has a very unique approach when he showed us the property. He let me take my time to view it and answered any questions I had. He didn’t rush me at all. He has a polite and humble way to talk to buyers as I met with a lot of agents in town and Ricky’s professionalism totally stood out. I am very happy that I have finally found my first home. I had a great agent from Truuli and one thing that stayed with me that Ricky said ‘he will hold my hands all the way till we move in’ which he did. After my offer was accepted, any queries or support I needed, the agency looked after it promptly. So thank you guys at Truuli 🙌🏼 Highly recommended :)

Natasha A.

21:30 01 Jul 25

Truuli/ agent Leigh is outstanding. He goes above and beyond to help to support his clients with the sale of their home. I would recommend him to anyone that is going through this transition. He communicates regularly via email calls and sometimes just even a well-being check to make sure that you are not stressed out and that everything is going well .He really made the process of selling my home a lot easier

Adi H.

17:34 27 Jun 25

I had an excellent experience with Truuli. They were professional, responsive, and made the whole process smooth and stress-free. Leigh had knowledge of the market and attention to detail were impressive. I truly appreciated Leigh’s honest advice and constant communication. I purchased my first house through Leigh and I highly recommend him to anyone.

Hazel D.

22:00 26 Jun 25

I just completed the sale of my late Aunt's flat in Lewisham with Mr. Leigh Thomas as my agent. This was a very challenging sale as it was not a straightforward sale. There was a business cooperation involved, and it took some sorting out to do. Added to the fact that I am living in the United States, I had to completely depend on Mr. Thomas for his guidance in this matter. Leigh was the best person I could have had at this time. He was always there to answer every call I made and explained the British process of selling the property. He kept me informed as to the progress was always upbeat. I truly appreciate his positive and generous attitude. I highly recommend him as the agent to help anyone sell their next property. Thank you, Leigh.

Dominic Hamilton (.

15:47 09 Jun 25

I recently used Truuli to sell a house I owned with my former partner, and I couldn't be more satisfied with their service. From start to finish, the team made the entire process smooth and as stress-free as could be expected.Communication was easy - we mostly used WhatsApp and received quick responses every time. Annie, in particular, was incredibly friendly and kept us updated regularly, making us feel well-informed throughout the process. One standout moment was when Annie organized a viewing event that had people queuing around the street. She managed the day impeccably, fielding all questions with ease, which resulted in multiple offers!When it came to negotiating with the eventual buyer, Annie's skills shone through. She expertly maintained our asking price, standing firm despite pushback from the buyer. Her negotiation skills were indeed exceptional.Jonathan joined later in the process to help push the sale to completion. Despite our solicitors being quite unresponsive and providing unsatisfactory replies, Jonathan excelled in keeping us informed and providing detailed updates, which was very reassuring.Overall, from start to completion, Truuli was amazing. Their guidance and expertise led to a successful conclusion. I highly recommend Truuli, and especially Annie, who truly did an outstanding job.Thank you, Truuli, for a fantastic experience!

Robert Newell C.

14:56 02 Jun 25

Ryan and Lee were helpful and efficient in getting the property sold.

E W.

13:22 29 May 25

Service from Annie is outstanding from the beginning till the end. She kindly covered her colleague who could not make the viewing at the time and I am grateful that it was her instead, even though she has nothing to do with the sales - she was super helpful from the start till after the purchase! Going out of her way to ensure I get my key when it was convenient for me. Truly exceptional, the agency is lucky to have a hardworking + superb customer service, agent like Annie. Will probably use Truuli again, purely from my experience with her! Thanks Annie

David R.

16:16 28 May 25

Good service from Leigh

Daniel L.

15:07 28 May 25

Leigh Thomas was extremely helpful with buying our first home!

Rita O M.

12:13 27 May 25

Very helpful & communicative all through the process.

Veronica K.

13:59 21 May 25

I am throughly happy with the navigation, assistance, and help from Leigh Thomas and team mates. In going through the process of selling my parents' property at such a difficult time.xxx

T J.

14:51 09 May 25

After my last property fell through, going back and forth for 6 months, Leigh helped me find a property! My first viewing was great, then I booked a second viewing where Leigh told me all relevant important details regarding the flat. Any questions I had he was a phone call / e-mail away. I did not have to chase him for any information. If there were delays in the process of information and documents, he would update me and the vendor so we were all up to date with information. Very easy to talk to and get advice. Super Punctual! and A fantastic person! As an Agent, he did not come across as just trying to pitch a sale, but more of a person allowing the buyer to make a decision on their own ( not a rushed decision) and advise on next steps.I would request Leigh to process on future properties I may be lucky to purchase in the future!Thank you!!

Jonathan Michael R.

22:52 06 May 25

My dads had a great experience with these guys namely Leigh Thomas.

Antony N.

15:53 06 May 25

I had an awesome experience working with Ms.Leya Ricketss during my rental process. She was super helpful, patient, and made sure everything went smoothly. Really appreciate all her help — I’d definitely recommend her to anyone needing help with renting!

Henry W.

12:54 29 Apr 25

Leigh did a great job helping us with a tricky purchase. He was responsive, patient and always straight foward. Thanks very much!

Debbie S.

13:36 21 Apr 25

I used Truuli in South Croydon to sell my property in Croydon and I couldn't be happier with the service I received. Natasha couldn't have been more helpful, she was on the ball from the moment I made contact with her. She provided a truly professional service, she was easy to contact and she responded promptly to my calls and emails.Our home had been in our family for around 75 years and Natasha handled our sale with careful attention and sensitivity. I would not hesitate to recommend Truuli to anyone selling their home.

Arnab S.

15:29 11 Apr 25

Excellent service by the team. Leigh Thomas and Ryan Morgan had been amazing. It was a very difficult property sale due to complex paperwork but the team made things so smooth. A very honest estate agency who believe in true values and restores trust in property investment.

Jeselle Anne J.

15:45 10 Apr 25

Fantastic Service – Highly Recommended!We had an amazing experience with our estate agent, Annie Ryland, while purchasing our first home in the UK. From start to finish, she was professional, knowledgeable, and incredibly supportive. She took the time to understand our needs, guided us through the entire process, and made what could have been a stressful experience feel smooth and straightforward.Annie and the whole Truuli team were simply wonderful. Their communication was excellent, always keeping us updated and answering any questions we had promptly. They went above and beyond to ensure everything went smoothly, and we truly felt like they had our best interests at heart.We couldn’t be happier with our new home, and we’re so grateful for their help in making it happen. We highly recommend Annie Ryland and Truuli to anyone looking to buy a home – you won’t be disappointed!Thank you again for everything!

Soushian S.

07:45 02 Apr 25

I had great experience with Truuli! From start to finish, they were professional, efficient, and genuinely caring, making what can often be a stressful process feel smooth and well-managed.A huge shoutout to Annie, who provided invaluable support, her patience and guidance made all the difference.Leigh went above and beyond, staying well past closing hours to ensure I had all the support I needed—his dedication was truly remarkable. He worked tirelessly behind the scenes on my case, always making sure everything was progressing as it should. His support, kindness and genuine care were evident throughout, and knowing he was there handling things in the background made such a difference.Jonathan was an absolute star, following up on everything at lightning speed while keeping the whole process light-hearted with his humour and respectful approach. His ability to get things moving so quickly was incredible—there was never a delay, and he always made sure I had the latest updates without me even having to ask. Despite working at such a fast pace, he always took the time to check in, offer reassurance, and keep things upbeat, making the entire experience so much more enjoyable.And last but certainly not least, Nana showed incredible commitment by waiting around after closing time on the final day to make sure everything was in place for me.The level of care, professionalism, and personal attention I received from the Truuli team was excellent.

Ronald J.

23:52 29 Mar 25

Annie Ryland - Super Agent! 🫡I had a superb experience with Annie Ryland of Truuli. Her unwavering commitment and personal approach truly sets her apart. What seemed impossible was made possible. She took the time to understand our needs, provided tailored advice, and went above and beyond. Thanks to her dedication and expertise, we now own not just a house, but a home. Her exceptional service and genuine care made all the difference in our journey.I also want to express my gratitude to Natasha Dixson. She played a major part to ensure we get the house that we want.I couldn’t be more grateful and I highly recommend Truuli to anyone looking for outstanding real estate support.

Deeanne L.

14:29 29 Mar 25

A huge thank you to Annie and Natasha who helped me find the perfect property!Annie from Truuli Estate Agents, is fantastic. From the moment I began my property search, Annie was not only professional but also incredibly friendly and approachable. She went above and beyond to arrange multiple viewings on a single day, which was immensely helpful for someone like me who had to travel a fair distance.Annie took the time to ask insightful questions, ensuring she understood my preferences and needs. Her responsiveness was impressive , always getting back to me quickly and regularly checking in, making me feel valued and supported throughout the process.Natasha was pivotal with speeding things along too and made the purchase of my property smooth and stress free!I cannot recommend Annie enough though. I will definitely be contacting her again when I’m ready to purchase my next property.Thank you so much, Annie!

Colin M.

17:04 25 Mar 25

Great service. Very personable and friendly which made our sale go through nicely. Would recommend. Annie is a star!

Abdul H.

15:45 25 Mar 25

Leight Thomas at Truuly has been very helpful through out the process for my property purchase.Always available for discussion and he is very patient.

Maureen C.

12:12 25 Mar 25

Leigh was always available for updates and was quick to address my concerns. I would recommend Truuli.

Marcella T.

19:54 23 Mar 25

Excellent service ....very prompt with replies ...lovely staff to deal with xx

Claudine G.

13:26 16 Mar 25

I am incredibly grateful to Natasha Dixon at Truuli for all the hard work, professionalism, dedication and kindness she exhibited in selling my house. She went above and beyond to make sure it happened, despite often challenging circumstances, and I felt fully supported throughout. I don't think anyone else could have done a better job and with just a few days now until completion I honestly don't think I would have got here if it wasn't for Natasha. I would highly recommend Truuli, they're not like any other estate agency I've experienced.

Akoue O.

11:46 15 Mar 25

LEYA has been very helpful and dynamic person . Taking her job with a lot of Pride and Responsibility . Very Professional on her approach . Keep the Good work !!!

Ruby M.

09:44 15 Mar 25

Second time using Truuli to sell our home.They are brilliant Natasha was amazing always contactable and keeping us up to date. We had constant viewings and sold in a speedy fashion. All round great estate agents.

Delroy R.

18:45 13 Mar 25

Paul E.

18:35 13 Mar 25

We have worked with Ricky on our sale and we are currently under offer. So far he has been great to work and has kept us updated and been very responsive with throughout the process. We feel like we are in good hands and would reccomend Truuli and Ricky.

MALA P.

15:57 12 Mar 25

I had a great experience working with Leigh Thomas at Truuli on the sale of my house. His knowledge and experience is excellent and he is always professional, personable and responsive. Thank you Leigh and Truuli for getting this over the line! Would highly recommend Truuli.

Adjoa

00:24 09 Mar 25

I have had a lot of experience with Estate Agents over the years and can say my experience with Truuli has been one of the best. The property managers seem to genuinely want to get the best result for their customers. I have been really looked after by Natasha and am very thankful to her for her patience, guidance and genuine kindness in helping me with my property search.A big thank you also to Annie who I never met but was always very helpful over the phone.

Lenea M.

23:15 06 Mar 25

I had the pleasure of working with Annie Ryland at Truuli Estate Agents, and I can’t recommend her highly enough. Annie took the time to explain the differences between shared ownership, freehold, and leasehold, ensuring I fully understood my options. Her knowledge, dedication, and genuine desire to help were evident throughout the process. I truly appreciated how she prioritized my needs, even under time constraints.Truuli is fortunate to have someone like Annie on their team, and I have no doubt that the company will continue to grow thanks to her exceptional customer service. I highly recommend Truuli to anyone looking for expert guidance and outstanding support.

The F.

12:00 05 Mar 25

We would like to extend our sincere gratitude to the entire Trruli sales team for their outstanding service. A special thank you goes to Annie Ryland, whose unwavering dedication and exceptional commitment have truly set her apart throughout this entire journey. Annie’s professionalism, expertise, and genuine focus on ensuring our satisfaction were instrumental in helping us secure our property.Both my partner and I are incredibly thankful for Annie’s exceptional efforts, particularly her willingness to conduct viewings on Sundays—a level of dedication that is rare and something we haven’t encountered with other estate agents. Her flexibility in accommodating our needs, combined with her tireless support, has made all the difference in our experience.We are absolutely confident that sticking with Annie was the best decision we could have made, and words can’t fully express how much her hard work, patience, and constant support have meant to us. Annie has truly gone above and beyond, and we will forever be grateful for her exceptional service.

Lee S.

09:46 23 Feb 25

I had a great experience working with Leigh Thomas at Truuli Estate Agents. He was professional, attentive, and knowledgeable, providing clear communication and helpful advice throughout the process. Leigh’s personal touch made me feel like a priority, and I highly recommend his service.

chloe V.

08:56 23 Feb 25

I can’t thank Truuli, enough for their help and support. Leigh has gone above and beyond to help find me a property, and I am so pleased I have found somewhere to call home. I would highly recommend using Truuli Estate and letting Agents

Fiona F.

23:45 19 Feb 25

I usually don't write reviews but I am just in awe and wanted to let everyone know of the amazing and excellent level of professionalism and knowledge that Annie Ryland has shown me and my husband with the purchase of our new house. She was spot on with the location of the property and provided us with detailed description of the surrounding areas and answered all of our questions with ease. I was at first nervous about going through an online agent but meeting her was like a breath of fresh air because she made us comfortable with her cheerful and bubbly personality.The first Filipino agent l've ever met in theUK. Thank you Annie for making our buying process an excellent one from start to finish.

carla Jesus A.

19:16 09 Jan 25

I recently had the pleasure of working with Truuli and couldn't be more satisfied with their service. From the outset, the agency displayed an exceptional level of professionalism and dedication. The team specially Leigh Thomas who guide the all process was absolutely fantastic.Also ANNIE RYLAND she had an important roll on the buying as she was the first to contact me an show me the property.The process of buying my property was seamless, thanks to their efficient and transparent communication. They kept me updated at every stage and were always quick to respond to any queries I had, ensuring a stress-free experience. Their attention to detail and commitment to meeting my needs set them apart from other agencies I have dealt with in the past.Moreover, the agency went above and beyond to negotiate the best deal, demonstrating their expertise and client-focused approach. I would highly recommend Truuli to anyone looking for a trustworthy and competent estate agency.

Ross U.

16:25 17 Dec 24

Really great service provided by truuli while selling my house. Thank you Natasha, Leigh and Ameera for all your hard work. Highly recommend Truuli.

Rajesh R.

15:01 10 Dec 24

I had great experience with Truuli agency. Especially we are grateful to Natasha Dixon for the professionalism and for her instantaneous response and for the availability. She made the whole process easy and quick. All the best to her and Truuli. I fully recommend Truuli to others.

John C.

19:22 06 Dec 24

On behalf of my father, many thanks to the Truuli team, Leigh, Natasha and Ameera for their dedication and hard work in providing a friendly, positive and professional service in respect of the sale of my late Uncle's property.Have a wonderful Christmas and new year.Best wishesAlan & John

Krystal J.

09:00 21 Nov 24

I cannot recommend Truuli highly enough! From the very first valuation to the final sale of my property, the entire process was seamless and stress-free. Leigh was incredibly professional, knowledgeable, and approachable. He gave me an honest and accurate valuation, explained the process clearly, and kept me updated every step of the way.His marketing strategy was spot on – the photos and listing were fantastic, attracting multiple viewings in no time. They were always available to answer my questions, no matter how small, and worked tirelessly to secure the best possible deal for my property.Selling a home can be daunting, but Leigh and his team made the experience straightforward and even enjoyable. Their expertise and dedication really stood out, and I’m so grateful for their hard work. I wouldn’t hesitate to use their services again or recommend them to anyone looking to sell their property.Thankful to them for making this process such a success!

Hannah

15:04 18 Nov 24

I recently sold my flat with Truuli. Ryan was absolutely fantastic from start to finish. He made a stressful process so much easier and was always there to support or assist me.Ryan was always on hand to answer any questions (no matter how small) and kept me updated at every stage. Ryan was so friendly and genuinely cared, he went the extra mile to get a great result and nothing was too much trouble. He took a proactive approach at all times.The team at Truuli are fantastic. Thank you again, Ryan, for all your hard work, I'm so grateful!

Vanessa S.

10:43 11 Nov 24

"Me and my husband had such a great experience with NANA, while viewing a property! Nana were super professional, took care of everything smoothly, and made the whole process feel easy. Really knowledgeable, and made sure we felt comfortable every step of the way. If you’re looking for a lettings agent who TRUULI cares and knows their stuff, I’d highly recommend NANA!"

Feven

13:32 25 Oct 24

I had an excellent experience with Truuli during the sale of my flat. From start to finish, their communication was outstanding—they kept me informed at every stage and promptly answered all my questions. Their professionalism and dedication made the entire process smooth and stress-free. I felt confident throughout, knowing that they had everything under control. I highly recommend Leigh Thomas to anyone looking to buy or sell a property. Thank you for your fantastic service!

Ana P.

09:59 11 Oct 24

I just sold a property with your company and I would like to thank Ameera for all her help and a good disposition.

Keith F.

09:49 11 Oct 24

Heard good reports, spoke to Seth who was very knowledgeable and gave us clear options and prices. Photographer arrived as promised. Within a week of going on market property was sold. 100% recommended.

Ysabel S.

09:45 09 Oct 24

I cannot thank Truuli enough for helping me sell my house. Ryan was friendly, helpful and supportive from start to finish. It was my first time selling and he really helped with the process. I honestly can’t think of a single negative. If you’re selling your house, I’d highly recommend you sell with Ryan at Truuli. I also used Jo at Taylor Rose as my solicitor, who Ryan recommended. And she was incredible. Together, they made the perfect selling team.

Rebekah

16:12 27 Sep 24

We came to Truuli because of having purchased with Leigh before. It was reassuring to be able to have that continuity and familiarity. Had a very good experience.

Nicos J

02:17 23 Sep 24

5 stars to Truuli and especially to Nana. Excellent service and communication. We have recommended Truuli to many neighbors looking to let their property, and all have spoken very highly of Nana.

Elena Z

02:02 23 Sep 24

I had a great experience working with Nana at Truuli. His knowledge of the market was impressive, and he quickly found tenants for my property. The entire process was smooth and well-organised. Nana was always responsive to my emails and kept me updated throughout. His professionalism, combined with reasonable fees, made the experience stress-free. I highly recommend Nana and Truuli for anyone in need of a reliable lettings agent.

Rob S.

15:13 18 Sep 24

Ryan has been terrific from start to finish, and got my sale across the line after failing with a different agent. Professional, friendly, great communication - top recommendation.

Julie G

15:50 28 Aug 24

Ameera has been great. Approachable, knowledgeable and always there if you need her! Thanks for all your hard work and support 😁

Naska M.

13:23 28 Aug 24

We have received an excellent service from Leigh Thomas in assisting with the sale of our property. There were minor obstacles in the process but Leigh's input was vital in resolving them.

Gavin M.

06:47 27 Aug 24

It wasn't an easy sale, lots of challenges but Ryan got us over the line. Very professional. Thanks Ryan

Justina A.

09:24 23 Aug 24

I came to view the property and l like it d process was express and good service

Roger S.

15:20 21 Aug 24

Very efficient and helpful agency that have assisted us with renting property in south london. We had the pleasure of working with leya who is a very knowledgeable and helpful agent and a clear asset to the team. Than you truuli

Omar U.

14:30 18 Aug 24

We are delighted to share our exceptional experience working with Ryan Morgan from Truuli Estate and Lettings Agents when putting our property on the market. From our first meeting to the final sale, he provided top-notch service, ensuring a smooth and successful process.Ryan impressed us with his thorough understanding of the local real estate market. He provided a comprehensive market analysis, helping us set a competitive and realistic asking price for our property. His expertise and strategic approach were evident in every step, from staging and photographing the property to marketing it effectively.One of the standout aspects of working with Ryan was his warm and friendly demeanour. He made the entire process feel less daunting and more manageable. He took the time to get to know us and our specific needs, ensuring that we felt comfortable and supported every step of the way.Communication was always prompt and clear. He kept us informed and updated at every stage, promptly addressing any questions or concerns we had. He was always accessible, providing clear and detailed explanations that made us feel confident and well-supported throughout the process.The marketing efforts by Ryan were outstanding. He used a variety of channels to ensure our property received maximum exposure, resulting in a high level of interest and several competitive offers. His negotiation skills were exemplary, and he worked tirelessly to secure the best possible deal for us.We also appreciated Ryan’s attention to detail and dedication to making the entire experience as stress-free as possible. He coordinated all the necessary paperwork and logistics seamlessly, ensuring a smooth transaction from start to finish.In conclusion, we highly recommend Ryan at Truuli Estate and Lettings Agents to anyone looking to sell their property. His professionalism, expertise, and exceptional customer service make him a standout agent in the industry. Thank you, Ryan, for your hard work, friendliness, and for making the sale of our property a resounding success!

Antoinette J.

16:53 15 Aug 24

Leya was truly amazing! She was patient and understanding of my needs, maintaining professionalism throughout. Her efficiency ensured my property had many viewings until tenancy was secured. I was very satisfied with the process. Thank you, Truuli!

rainchale18

10:29 11 Aug 24

I’ve had very good experience with Truuli! Annie was very professional, attentive and listened to my needs. She answered all my questions promptly and gave me regular updates. She also referred me to a very competent mortgage advisor. I would highly recommend! ⭐️

Jemarie grace G.

10:59 23 Jul 24

Big thanks to Truuli’s agent Ameera for booking us to view our new home, and Leigh Thomas who is always there to assist and update us with our mortgage process. It’s been great knowing you guys, you make the process bearable and we made it in just 2 months. Our family is TRUULI grateful⭐️👏

Kirsty C.

15:02 19 Jul 24

From our property enquiry to completion, we were extremely happy to be dealing with Truuli.Our estate agent, Ryan, was very professional and easy to speak to. He also had useful insights and knowledge, where we had further questions he always followed up with the relevant parties to get information to us.We’re first time buyers and Ryan very accommodating and made our buying experience smooth!

Usman K.

15:37 04 Jul 24

Didn't really have to deal with Trulli much as was the buyer. However Leigh was good to work with and has good customer service skills.

Jenni B.

12:11 04 Jul 24

Very happy with service and Leigh house sold within 2 weeks for full asking price thank you

Luke B.

08:35 26 Jun 24

As a first time buyer I didn't really understand the process fully but Ryan showed me several properties in my budget and requirements and was excellent throughout helping with the offer process and getting the deal over the line. Even when the exchange got delayed (for reasons outside our control) Ryan was very engaging and understanding and helped ensure we managed to get the completion date held to minimise any delay.All in all, a very good experience with Truuli and would highly recommend them as an agent for anyone looking to purchase in the Croydon area.

Shaman A.

17:53 11 Jun 24

Huge thanks to Truuli and specifically Ryan Morgan for helping me sell my property. Even though there were legal obstacles which delayed things, Ryan stayed on top of it and coordinated everyone to get the job done. Highly recommended (and not surprising to see other reviews also praising Ryan!).

Juda S.

16:09 11 Jun 24

Top service, Leigh made the transaction so smooth and easy like buying a milk in the grocery, really recommend to everyone.

Simon P.

11:17 10 Jun 24

Bought a brilliant share of freehold flat in West Norwood through Lee at Truuli. Really nice and friendly agent to deal with who worked hard to get the deal done! Many thanks, Simon

Eleanor G.

19:30 31 May 24

Ryan is a fantastic agent - friendly, efficient and highly communicative at every stage. Would recommend!

Veronika

06:25 29 May 24

I have been a landlord with Truuli for 5 months now. Good experience overall, Nana is approachable and responsive and was very helpful in setting up the tenancy and accommodating some additional provisions to the tenancy agreement.

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