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Google Rating

4.9

Based on 588 reviews

Truuli

4.9

Jemarie grace G.

10:59 23 Jul 24

Big thanks to Truuli’s agent Ameera for booking us to view our new home, and Leigh Thomas who is always there to assist and update us with our mortgage process. It’s been great knowing you guys, you make the process bearable and we made it in just 2 months. Our family is TRUULI grateful⭐️👏

Kirsty C.

15:02 19 Jul 24

From our property enquiry to completion, we were extremely happy to be dealing with Truuli.Our estate agent, Ryan, was very professional and easy to speak to. He also had useful insights and knowledge, where we had further questions he always followed up with the relevant parties to get information to us.We’re first time buyers and Ryan very accommodating and made our buying experience smooth!

Usman K.

15:37 04 Jul 24

Didn't really have to deal with Trulli much as was the buyer. However Leigh was good to work with and has good customer service skills.

Jenni B.

12:11 04 Jul 24

Very happy with service and Leigh house sold within 2 weeks for full asking price thank you

Luke B.

08:35 26 Jun 24

As a first time buyer I didn't really understand the process fully but Ryan showed me several properties in my budget and requirements and was excellent throughout helping with the offer process and getting the deal over the line. Even when the exchange got delayed (for reasons outside our control) Ryan was very engaging and understanding and helped ensure we managed to get the completion date held to minimise any delay.All in all, a very good experience with Truuli and would highly recommend them as an agent for anyone looking to purchase in the Croydon area.

Shaman A.

17:53 11 Jun 24

Huge thanks to Truuli and specifically Ryan Morgan for helping me sell my property. Even though there were legal obstacles which delayed things, Ryan stayed on top of it and coordinated everyone to get the job done. Highly recommended (and not surprising to see other reviews also praising Ryan!).

Juda S.

16:09 11 Jun 24

Top service, Leigh made the transaction so smooth and easy like buying a milk in the grocery, really recommend to everyone.

Simon P.

11:17 10 Jun 24

Bought a brilliant share of freehold flat in West Norwood through Lee at Truuli. Really nice and friendly agent to deal with who worked hard to get the deal done! Many thanks, Simon

Eleanor G.

19:30 31 May 24

Ryan is a fantastic agent - friendly, efficient and highly communicative at every stage. Would recommend!

Veronika

06:25 29 May 24

I have been a landlord with Truuli for 5 months now. Good experience overall, Nana is approachable and responsive and was very helpful in setting up the tenancy and accommodating some additional provisions to the tenancy agreement.

tom N.

06:45 17 May 24

Ryan has been extremely professional and helpful since the very first time I enquired about viewing the property. Ryan acted openly and honestly throughout the whole transaction and played a vital role in working towards a swift exchange. I highly recommend Ryan and Truuli

June N.

17:57 16 May 24

Positive experience if selling our home. We had good communication with the team and it all went through smoothly. Thanks for the support with this.

jason W.

03:01 26 Apr 24

From start to finish Ryan Morgan's professionalism and dedication made sure that the sale of my flat was executed swiftly and stress free.His expert knowledge coupled with his friendly positive attitude kept me reassured during the whole process.I'm so glad I chose Truuli and incredibly fortunate have had Ryan as my agent.Thanks to you and your team.

Ethelbert U.

19:09 15 Apr 24

Seth and Trulli did a great job in securing our property for us. We can’t thank them enough. Keep up the good work and we will surely recommend Trulli to friends and families.

Nia C.

16:49 03 Apr 24

Selling a house can be quite difficult and tricky if you don't have the right agent/person beside you. Trulli provided the right person for us in the person of Leigh Thomas. He has been with us from the very beginning of our journey and has been a consistent support. He has always been at the other end of the phone to answer any queries we had and to advise as to our options. We are almost there now and we would just like to acknowledge and thank Leigh for his professionalism and support. We would certainly recommend him and Truuli of course. 😊

Hakim A.

17:27 25 Mar 24

Thanks to Leigh we sold our property. Very keen and gets the job done.

surya g

15:05 25 Mar 24

I should definitely mention my agent Mr. leigh Thomas who has been supporting us throughout the process of this purchase. He was very approachable and professional with all his deeds

Lorna W.

23:08 17 Mar 24

I would highly recommend Truuli and Ryan MorganRyan is a very friendly and approachable person and I was able to contact him with any queries especially as I have never sold a property before.Selling a house can be a very stressful process and Ryan made the process alot less stressful and he did an amazing job selling our property. He would always communicate with me regarding viewings he had arranged and would follow up with an email to keep us updated.After being very disappointed with another well known estate agency, working with Truuli showed me that not all estate agents are the same and Truuli showed that they are professional and accessible with their clients and genuinely care.I also dealt with Nana who also showedhis professionalism and patience.I would like to say a big thank you to Ryan for the service he provided.I would 100% recommend Ryan, Nana and Truuli.

Vimalesh S.

23:38 16 Mar 24

David Cole's assistance in finding our first rental property was exceptional. David's professionalism and dedication made the entire process smooth and stress-free. He listened attentively to our requirements and provided us with a range of suitable options tailored to our needs. His knowledge of the local market was impressive, and he went above and beyond to ensure we found the perfect place to call home. I highly recommend David Cole to anyone in search of a reliable and supportive estate agent.

Diana C.

22:27 11 Mar 24

Great service and support. We couldn’t have found a more caring, efficient and dedicated team. Thank you Leya for helping us find a new home.

Amandammo

07:24 26 Feb 24

A great person, hardworking and charismatic, very attentive to the needs of both the owner and the tenant. I have no words to describe how much he helped me on this new journey. We are very happy. Thank you very much, David Cole.

Neef P.

08:02 17 Feb 24

Leigh and the Truuli team did an amazing job selling our house, even when the market was tough. They didn’t give up until they got us our asking price, despite all the low offers. Really impressed with their determination!

Seher N.

12:34 16 Feb 24

I used Truuli to help me find suitable tenants for my property. Unfortunately, we decided the rent the property to a family member. Due to the professional manner shown, especially by David Cole, I will be giving my other properties to them in the future, once they become available. I would not hesitate to recommend David Cole to my family and friends and look forward to working with him again. Keep up the good work

Mike L.

12:11 16 Feb 24

I can highly recommend Truuli for their professional and friendly service.Ryan is very friendly, personable and approachable, always takes the time listening to requests and queries. He has done an amazing job selling our flat during difficult market conditions. He got constant viewings through the door and secured multiple offers. The sales process took longer than expected due to circumstances out of everyones control but Ryan was very patient and helpful, keeping us and the buyers informed regularly. When he went on holiday, he informed us before and did a proper handover. His colleagues dealt with matters as efficient and friendly during his absence.Overall I cannot recommend Truuli highly enough. They are really a welcome change compared to other estate agents that we spoke to before thankfully appointing Truuli.

Simone W.

11:10 15 Feb 24

We're so happy we went with David Cole from Truuli Estate Agents. This was our first time renting out our property and he came with a wealth of experience that put us totally at ease. The letting agreement was done a lot quicker than expected and David went the extra mile to make sure we, and our tenants were happy with the set-up. He always responds quickly with any query and comes to us with solutions not problems, which is all we could hope for from an agent! A huge thank you to David, we couldn't recommend him more highly.

KWAKU B.

20:50 11 Feb 24

Jawad H.

22:07 09 Feb 24

Amazing to work with Leigh at Truuli Estate Agency.He is a very professional guy who helped us enormously throughout our buying process.

krispy L.

18:11 09 Feb 24

Fantastic, working with Truuli they’ve always made time for our phone call and kept their promises, especially Lee Thomas . Many thanks to you..Cheers for your hard work, Lee Thomas.Chris

Roxanne G.

16:53 09 Feb 24

Leigh at Truuli was TRULY amazing at helping us with our move. Can’t recommend him highly enough, so grateful for all his help!

Karmen V.

16:01 09 Feb 24

I wanted to express my gratitude for Leigh's (Truuli agent) outstanding service during the sale of our flat. His professionalism, expertise, communication and respectful demeaner made the entire process seamless. We are thoroughly satisfied with his service and will be highly recommending Truuli to our friends and family.

Saida R.

15:36 09 Feb 24

It was amazing to work with Leigh Thomas at Truuli Estate Agency. He was always very approachable and professional whenever we required something and he would chase it up for us straight away. Buying your first property can be quite a daunting experience but Leigh made it so much easier. He deserves all 5 stars as he has been amazing to work with! ⭐️⭐️⭐️⭐️⭐️

Amritha C M.

15:56 07 Feb 24

binu M.

15:32 07 Feb 24

Sreeshma M.

15:24 07 Feb 24

ABIRAMI M

14:59 07 Feb 24

The finest response I had received than other estate agents.Very fast and quick response from team truuli.I thanks Mr.David cole for his dedicated service

DANNY T.

14:27 07 Feb 24

Nana was with ask every step of the way and always available to answer questions and provide quick and helpful responses. This and his friendly manner made the whole process so much less stressful. Thanks NANA AKOTO

Babu ..

14:12 07 Feb 24

Gem M.

12:41 07 Feb 24

I have used Truuli twice to find tenants and Let two of my properties and Nana was absolutely fantastic! The communication, the work ethic, the customer service has been superb!! I will definitely use Truuli and I am looking forward to working with Nana again!!

Emmanuel O.

11:58 07 Feb 24

Great service rendered by Nana AkotoProfessional, reliable and would recommend to the whole neighbourhood

Ben S.

12:18 03 Feb 24

For viewings Leigh was excellent at showing us around properties and could answer any questions I had. Quickly understood the type of property I was after and only showed relevant ones.From making an offer it was great to have someone that could quickly get answers or surveys organised between buyer and seller.

Andrew D.

18:34 02 Feb 24

This is to express my appreciation and satisfaction with the service provided by David Cole, a lettings agent at Truuli Estate Agents in London. David has always acted professionally, courteously, and efficiently. He has sourced suitable tenants for my property, will conduct regular inspections, and handle any issues or repairs promptly. He has also kept me informed of the market trends and advised me on the best rental rates and strategies. I have found David to be reliable, trustworthy, and knowledgeable. He has exceeded my expectations and delivered excellent results. I would highly recommend David Cole to anyone looking for a competent and experienced lettings agent in London.Mrs Homa Nelson

Arun C.

16:45 02 Feb 24

Truuli agents are so quick and feel free to contact them.Doing a great job especially David cole is fantastic, professional and i like his work👍👍👍

Mythili S.

16:37 02 Feb 24

Truuli service was so quick and responsive.Especially David cole is very nice and easy to communicate.

Florence P.

17:02 01 Feb 24

Leigh has helped us with the sale of our house and we are satisfied with the professional and respectful he has shown throughout the whole process. His knowledge and expertise in his work has helped us immensely. We will definitely be referring Truuli to friends and family.

Chiara S.

17:10 29 Jan 24

From the beginning to the end Leya, has been yet one of the best professional individuals I have worked with. It was a stressful time when I was in contact with her and I cannot thank her enough with the fantastic communication I experienced. Leya, keep up the great job you are doing, you are an asset to the company and I look forward to working with you with another property. With greatest thanks.

Shadé B.

15:11 28 Jan 24

On the buyer's side but Ryan has always been helpful even post completion, answering my questions and always professional

Radu P.

10:13 25 Jan 24

Thanks to Truuli, I was able to achieve my dream of owning a house. Ryan Morgan was extremely helpful and communication was very smooth. Thank you.

Celia H.

19:30 24 Jan 24

Ryan has been so helpful in the sale of our New Addington home & the trials & tribulations we have had to endure in the last few months. He’s always at the end of the phone when needed & has kept us fully informed about everything that has happened. He really has gone 100% for us & we really appreciate it. Many thanks. Truuli are lucky to have him representing the team.

Jack H.

08:32 24 Jan 24

David provided quick service and turn around and has always accessible for any questions.

Denisa J.

00:12 21 Jan 24

As a firsts time buyers me and my husband had the best experience with Truuli, especially Ryan. Thank you for all your assistance, viewing, calls, messages and questions always fast answered. This was really quick and easy process and just after 3 months we got to move to our beautiful new home.

Peter N.

20:33 18 Jan 24

Truuli is a great company and i am grateful to Mr David he really helped us with the whole processing of getting our new home. i will highly recommend them. thank you so much!!!

Zainab S.

09:14 12 Jan 24

I must say, I am pleased with the outstanding efforts Leigh put into serving me. I felt valued and heard.This is one of the best companies I have worked with. They are hands on and very reliable.

John K.

16:23 11 Jan 24

Fantastic estate agents, extremely professional, cannot recommend highly enough. Unlike other estate agents in London! We listed our property, and within one week Leigh had secured an offer that we accepted. If you are selling or buying use Truuli.

Cristiano M.

15:14 27 Dec 23

Great service from Truuli and in particular David, my property manager. He's been very professional and responsive and in just three weeks the property has been rented at the expected value. I highly recommend Truuli.

Czariele Z.

17:16 15 Dec 23

I had a great experience while working with them with the process getting the flat we want. Our Agent David Cole is very nice and he really gives time to talk to us and help us in everything we need. He is easy to talk and contact for any inquiries.

Ally Shawnae O.

13:20 15 Dec 23

I really appreciate the help and guidance that David Cole and Truuli provided to me & my friend. They provide options, will remind you on your applications and requirements. I truly appreciate everything.

Silviya V.

16:03 11 Dec 23

Highly recommend David. He is very helpful and always in touch if anything needs. Silviya

K S

13:10 06 Dec 23

Amazing David Cole answered all my questions very kindly and clearly, and explained things step by step. Very nhelpful person! He worked in a prompt manner, and when he had issues with slow stakeholders he chase and chase and never gave up :DThank you David for getting me a new nice place to live so quick! Fantastic job! 👏👏👏

Minna C.

12:11 01 Dec 23

Exceptional communication and well-experiencedI am thrilled to share my outstanding experience with Ryan, from Truuli who recently handled the sale of my flat. Ryan's approach was exceptional, and I wholeheartedly give him a well-deserved five-star rating.What sets Ryan apart is his brilliant and strategic approach to selling properties. From the outset, he demonstrated a keen understanding of the market and implemented a smart strategy that showcased my flat in the best possible light although it is now a good market right now.Throughout the entire process, he was incredibly attentive to my needs and concerns. His proactive and hands-on approach gave me confidence and peace of mind, knowing that my property was in capable hands.Communication is where Ryan truly excels. His responses were consistently timely, and he kept me informed at every stage of the selling process.Ryan helped to solve the challenge due to slow response from leasehold management company and helped to accelerate the process.I would definitely recommend Ryan.

Chip C

20:04 27 Nov 23

The team at Truuli have been absolutely brilliant - they've helped us secure a new home! Huge thanks to Leigh, he has been fantastic, excellent communication!

Lowra

21:40 24 Nov 23

Ryan Morgan was so helpful and understanding throughout my journey - very supporting and patient through it all and I appreciate everything he did to help me!

Monique E.

16:11 21 Nov 23

David Cole (lettings) has provided an extremely efficient, knowledgeable and professional service. His input has certainly made the selection of my tenant a very stress-free process and I wouldn't hesitate in using him again.

Lee B.

16:08 20 Nov 23

Ryan was amazing to deal with from start to finish, always kept me in the loop and updated which made the whole experience of buying my first home that little bit easier.

Ogbo N.

21:57 10 Nov 23

This is my first time using Estate Agents to search for rented accommodation. I tried several other property agents for weeks but was unsuccessful and I was disappointed with their customer services and nearly gave up until a colleague directed me to Truuli Estate and Letting Agents through Leya Ricketts, one of the staff with Truuli. It was like God used Leya Ricketts and Truuli to provide me with exactly the kind of accommodation that I was searching for at Waddon Road, Croydon which has a beautiful garden. What I needed to provide as a tenant to rent a house and how to go about it were all provided by Leya Ricketts through her professional guidance, it was fantastic and exceeded my expectations. The manner and the way she explained everything about the property renting really convinced me that Leya Ricketts is a property agent with a sound knowledge of her job with a real sense of professional customer service. Leya Ricketts guided me throughout the process through her consistent hard work and honest approach together with the support of her other colleagues at Truuli until I secured the needed accommodation.I will always recommend Truuli to my friends and colleagues as I am very sure that they can always get first-class services from Truuli when it comes to property lettings. Leya Ricketts and her colleagues at Truuli have actually made it look like a walk in the park for me in an initial experience that was really stressful with other Estate Agents. Thank you so much guys at Truuli, you have really done so well as I move into this new accommodation.

MoniAtlantic

15:46 10 Nov 23

It’s was nice getting an accommodation from Truuli staffs are nice and supportive, responding to the messages and calls. The whole process was amazing will definitely recommend friends to this company❤️❤️❤️Funmi

genrius B.

16:26 31 Oct 23

All team was fantastic, help me with any question Ryan specially answered my questions even he was off work .

Marion W.

10:36 17 Oct 23

When looking to sell a property, you look for someone proactive, trustworthy, and who knows the local market very well. This is what we found in Ryan Morgan, from Truuli Croydon.While other agents had inflated its value hoping we would sell our flat through them at a higher price, Ryan provided a realistic valuation of our flat from the outset. (The value of your property is only the price people are prepared to pay for it, in the end). We quickly had a lot of interest in our flat. Ryan was our point of contact from start til end, organising and attending visits, always getting feedback, contacting as many people as possible to find the right person, up to the moment we found our buyer.Ryan did not stop there, liaising with solicitors until the deal was done. Ryan was always on the ball, chasing, answering emails and SMS to provide updates, never letting us down, keeping everybody in the loop, and providing advice and clear insight on what was happening. Ryan is also a lovely person to deal with: happy by nature, positive, very knowledgeable about his role and the market, and he strives to do his very best for his clients.We could not have chosen a better agent for the sale of our flat. Hats off to Ryan and the Truuli team! You deliver a fantastic service and we wish you all the best for the future!

Harvey C.

10:17 13 Oct 23

Great experience with David. Really helped when finding and moving into our new flat. Always available to speak when needed.

Mini B

12:37 09 Oct 23

Leya helped me each step of the way during my search for an apartment. She worked together with me ensuring that I got what I wanted. She was a pleasure to deal with. I highly recommend Truuli to anyone wishing to move house.

Alice A.

09:28 07 Oct 23

Angel in human form Leah is one of the best estate agents I av come across in the UK .Am not gonna lie she got time,patience and advice you on what is suitable for you thank God for the day I met her.God richly bless you for everything 🙏

Camelle I.

15:56 06 Oct 23

Leigh at Truuli Estate Agents was ABSOLUTELY OUTSTANDING. Sold my house incredibly quick, held my hand through the whole (what I thought would be a daunting) process.I can’t recommend Truuli enough. No question was too minor. I had a difficult situation but Leigh helped me navigate every step. Professional yet friendly, honest and transparent.If you’re thinking about working with them, this is the sign you needed, do it. Highly recommend. From a very happy client.

Muhammad S.

18:38 04 Oct 23

HelloAfter viewing flat & meet letting agent named NaNa akoto he is best giving property details showing & giving advice thanks to him & truuli

Lorraine K.

13:09 04 Oct 23

Great service, very professional, acted really quick to put my property on the market. I received an offer within a week. Thank you

Katarzyna S.

15:18 03 Oct 23

“I’m incredibly pleased with the service I received from Truuli for finding my dream property. My purchase offer has been accepted and I would like to thank Leigh for his help but their entire team was fantastic every step of the way.”

Jane C.

13:47 29 Sep 23

Truuli is a great company and David Cole was incredibly professional and helpful right from the start. He listened to what we wanted and took us through the whole process of letting our home with loads of useful advice and a lovely, friendly manner. Wouldn’t hesitate to use them again and highly recommend. Thank you!

Jeffrey A.

20:47 14 Sep 23

Truuli are truly the best Agents I have ever used. Their Letting Agent David was truly wonderful! As a Newbie Landlord, David held my hand through the entire process, from listing to letting and ensured that I was informed of my choices and rights. I will definitely use them again!

Esther

10:22 21 Aug 23

I met Leigh Thomas last year through a friend of a friend, this year I decided to let my property so I contacted Leigh and he put me in touch with one of his team, David Cole. David was absolutely brilliant, he works quickly and is very professional. David even got an increase on the rent which I wasn't expecting. I would highly recommend using Truuli.

Emma R.

13:34 18 Aug 23

I am so pleased that I chose Truuli for the sale of my property, Ryan has been fantastic every step of the way. From arranging a constant stream of viewings, calling me with regular updates, providing excellent advice and helping to drive the sale through to completion. If you’re unsure which estate agent to choose, I would definitely recommend Truuli for a personalised and smooth experience.

Leonard K.

18:01 14 Aug 23

The best

Sahana S.

16:11 10 Aug 23

David took us through the whole renting process and made the process quick and simple. Thank you very much!

Sophie Compton C.

17:56 28 Jul 23

Ryan was great! He was really on the case. Initially, he pushed through the price I was asking for, for my flat, then when the solicitors on both sides were being slow, he emailed, called and chased to make things happen. Couldn't have asked for more.

Simon F

14:36 22 Jul 23

Well managed the sale of our property. Truuli and our agent Ryan were always around when we had questions, and made the whole processes stress-free. Would 100% Truuli to anyone who is looking to sell a property.

chris S.

14:57 17 Jul 23

I have had a great experience with Truuli and I highly recommended Leigh Thomas who is a top-quality estate agent who offered us a great service from start to finish.

Marion T.

13:42 17 Jul 23

Ryan Morgan showed us the viewing. A smart young man. He was friendly, presentable, on time and very knowledgeable. He answered all of our questions and supplied more information of which was very informative. We have been looking for 8 weeks and of all the agents Ryan Morgan is at the top. I would trust this young man to find us a property

Binson M.

12:37 17 Jul 23

Excellent service from Truuli Estate agentSpecial thanks to Leigh Thomas who did an excellent service through out my purchase process; very efficient and quick response

Jermaine J.

12:41 07 Jul 23

Love these guys! Professional and friendly service and got an offer for my property in a week; they're on job! Communication was excellent with marketing reports and clear updates on viewings and feedback. Leigh Thomas was my primary contact and went above and beyond to get the job done. Best in the area.

curtis R.

23:03 29 Jun 23

David Cole was great, really good customer service and professionalism!

Claudel W.

11:46 28 Jun 23

My experience with Tuui was good there was always leigh Thomas at the other end of phone line ready to support and guide me. He stick with me from the start. Very much appreciated his help.

Sarah C.

21:58 20 Jun 23

From day one Seth was so helpful, friendly nothing was to much trouble. Seth always keps us up to date, communication was really good. Even after our house was sold Seth was always there to help. Seth went above and beyond to help us sell our home. Thanks once again Seth you are a credit to your company. If you are looking to sell your home or buy a home Seth is your man.

Pietro S.

10:10 15 Jun 23

Very Happy with the service provided by Ryan Morgan at Truul. I work as buying agent , Ryan found a wonderful property for our Client.I hope to work with him again in the future.

Frederick T.

14:21 14 Jun 23

Truuli provided a fast and efficient service at the initial stage when I was trying to sell my property and following that I was fully supported by Leigh Thomas throughout the selling process.The process dragged on longer than it should have due to a troublesome buyer but with Leigh's patience and persistence, we finally got to exchange.Excellent job.

SOPHIA A.

14:09 14 Jun 23

Such an amazing experience using Truuli. David in the lettings team has been a tremendous help. Very approachable, helpful and always looking out for the clients best interest. I Have worked with Leigh in the past purchasing two properties. He is always realiable and by far the most honest and trusted estate agent I have dealt with.Will definitely recommend and use again in the future.

Sonny G.

21:06 13 Jun 23

I appreciate all the efforts and patience of our agents,and I am so verry happy to give a chance and trust, especially to mr David Cole Marla for helping me to do all that I prepare needed,a big thank you to all uf us to this company Sonny,

Wiolka S.

16:52 12 Jun 23

Lucy R.

19:42 09 Jun 23

Ryan Morgan was absolutely amazing with our purchase. He was patient, kind and very personable. Nothing was too much bother. He was a pleasure to work with!

Elena O.

23:15 04 Jun 23

Ryan Morgan did a great job, and delivered on all his promises.

info F.

23:14 04 Jun 23

Ricardo C.

14:25 31 May 23

A massive thank you to Leigh Thomas for your help with buying our home. You made the process simple and easy to understand for us. Although we had some delays which not your fault, you always kindly guided us in the right direction, and we appreciated your patience and expertise. Your insight was extremely valuable to us and I don't think we could have done this without you.Thanks Truuli Team

Dulwich pharmacies L.

08:47 31 May 23

Matt T

12:19 27 May 23

Ryan is a top class agent and the best we've ever dealt with. Our house sale was a bit of a graft after we went in slightly too high with our asking price but Ryan kept the momentum going with a consistent flow of viewings and we ultimately got a price we were very happy with. Communication from Ryan throughout the process was excellent. I couldn't recommend Ryan highly enough.

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